UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. The Business Intelligence Analyst role involves supporting organizational needs for business intelligence, data reporting, and related metrics to inform decision-making and planning across UC Health.
Responsibilities:
- Supports information requests from inception to delivery, translating client requirements into appropriate reporting objects that tell a story with data including, but not limited to: analytic scorecards, dashboards, and reports
- Provides solutions and alternatives to problems/issues including adhoc reports to support offered solutions
- Executes reporting design changes according to established procedures
- Provides maintenance support for all queries or reports
- Provides timely and accurate support to resolve reporting errors and user reported problems
- Utilizes and adheres to production support standards and promotion process
- Acts as a resource / subject matter expert for the UC Health Departments
- Responsible for monitoring data quality of related reporting datasets
- Work with data requestor or stakeholder to validate the results
- Determines and manages workload priorities
- Assesses and escalates user requests and issues
- Works with programming teams on application development
- Provides documented solution to problems/issues
- Performs complete testing of reports and validates application requirements are met
- Provides task level detail for project plans, including suggested schedules
- Provides accurate and timely individual status reports
- Documents and ensures timely resolution of project issues
- Coordinates effectively with team members
- Supports the institution’s internal and external, strategic and operational reporting needs
- Informs management of all issues that are impacting or will impact assignment
- Assists with regulatory requirements
- Assists with external surveys
- Builds consultative relationships, establishing value for the department as a key partner for producing high-quality, actionable information that meets the needs of decision-makers at all levels of the organization
- Conveys technical messages in layman terms so that the receiver can understand, regardless of their technical aptitude
- Provides consults to end users
- Provides occasional backup for other duties as needed
Requirements:
- Bachelors Degree - Business Intelligence/Analytics related field
- 1 - 2 Years equivalent experience
- 4 years equivalent experience can substitute for a BA/BS degree
- Masters Degree - Epic Data (Caboodle / Clarity) certified within six months