Director Product Management – Digital Banking

BECU is a financial institution with a commitment to serving its members and communities. As a Director of Product Management on the Digital Banking team, you’ll define the vision, strategy, and delivery of the product roadmap, focusing on evolving digital banking experiences and collaborating cross-functionally to drive member engagement and business impact.

Responsibilities:

• You’ll define, guide, and oversee the vision, strategy, roadmap, and delivery for complex digital banking products and strategic transformation initiatives, ensuring alignment with BECU’s growth and member experience goals
• You’ll drive informed, data-backed decisions across the product lifecycle, balancing member needs, business priorities, and long-term platform evolution
• You’ll partner closely with technology, design, analytics, operations, and business stakeholders to identify opportunities, close gaps, and implement strategies that improve digital experiences and ways of working
• You’ll evaluate feedback, research, and insights to identify product opportunities, integrating the voice of the member into product strategies and sharing recommendations broadly across the organization
• You’ll lead improvements to product management processes, ensuring teams leverage research, industry best practices, and effective prioritization to improve delivery velocity and outcomes
• You’ll define and monitor success metrics for digital banking products and capabilities, strengthening analytics practices and creating accountability for product and team goals
• You’ll provide thought leadership on industry trends, digital banking evolution, and modern product practices to support BECU’s ongoing platform transformation
• You’ll oversee product financials, including projections, budgets, and expense reporting, while managing and maintaining relationships with key vendors and industry partners
• You’ll collaborate with Design to drive discovery, research, and the delivery of cohesive experience journeys across member and employee touchpoints
• You’ll mentor and coach individuals and teams, provide ongoing feedback, support professional growth, and foster strong collaboration and knowledge-sharing across the organization

Requirements:

• Bachelor's degree or equivalent work experience in a technology, business, or related discipline
• 8+ years of product management or equivalent experience
• 5+ years of people leadership experience
• Financial services experience required
• Experience overseeing all phases of the product development lifecycle
• Proven experience leading cross‑functional teams
• Demonstrated ability to develop product strategies informed by the voice of the customer
• Experience managing and maintaining vendor relationships
• Experience improving product development processes, ways of working, and development velocity
• Comfort operating in environments with ambiguity, change, and evolving priorities
• Advanced degree preferred
• Digital banking expertise strongly preferred
• Proven ability to proactively identify business and customer needs, navigate obstacles, and develop solutions with minimal supervision
• Experience with open banking concepts and shaping open banking strategy across product, technology, compliance, and third‑party partnerships