Fennemore is a full-service business law firm with over 140 years of excellence, and they are seeking a full-time REMOTE Systems Engineer I to join their growing firm. The Systems Engineer is responsible for the administration, reliability, and performance of the firm’s core technology systems, including network infrastructure, cloud services, and applications.
Responsibilities:
- Administers core systems: network infrastructure, cloud services, applications, identity, and Windows environments
- Monitors system health and resolves system, application, and infrastructure issues, including Help Desk escalations
- Performs system administration (Windows Server, AD/Entra ID, patching, updates, access controls, vulnerability remediation with Security)
- Supports platform services (M365, endpoint management, backup, recovery, monitoring)
- Supports implementation, integration, and maintenance of technology solutions
- Utilizes scripting and automation (e.g., PowerShell) to improve efficiency and consistency
- Manages certificates and encryption configurations across systems and applications
- Supports remote access and connectivity (virtual desktop, ZTNA)
- Supports email and collaboration platforms (mail flow, routing, policy management, security)
- Supports infrastructure platforms (networking, compute, storage) based on team alignment
- Participates in system and application projects (deployments, upgrades, enhancements)
- Ensures system performance and availability across all offices
- Maintains configurations, standards, security practices, and documentation
- Collaborates with IT team members and stakeholders
- May be aligned to Applications or Infrastructure teams
Requirements:
- Bachelor's degree in information technology or a related field, or equivalent professional experience
- Minimum of 3 years of systems administration experience
- Experience supporting Windows-based environments, including Windows Server, Active Directory/Entra ID, DNS, and DHCP
- Knowledge of network infrastructure, cloud services, and application support
- Experience with Microsoft Azure and Microsoft 365 (Exchange, SharePoint, Teams)
- Familiarity with endpoint security and EDR tools (e.g., Microsoft Defender or similar)
- Understanding of networking fundamentals, including LAN/WAN, switching, and routing
- Strong troubleshooting skills across systems, applications, and infrastructure
- Ability to clearly communicate technical concepts to non-technical stakeholders
- Willingness to work evenings and weekends and travel as needed
- Experience with virtualization technologies (e.g., VMware or equivalent)
- Knowledge of storage and backup solutions (e.g., Veeam, SAN, cloud storage)
- Experience with endpoint management tools (e.g., Microsoft Intune)
- Familiarity with networking and connectivity solutions (e.g., Meraki, SD-WAN)
- Experience with security and email platforms (e.g., Mimecast, Zscaler)
- Exposure to legal or business applications (e.g., iManage, Intapp)
- Experience with virtual desktop infrastructure and remote access solutions (e.g., Azure Virtual Desktop)
- Interest in or exposure to emerging technologies, including AI tools
- Relevant certifications (e.g., A+, Network+, Security+, CCNA)
- Experience in a law firm or professional services environment