Oracle CPQ Business Analyst

Taylor Corporation is a dynamic, diversified company with plans for the future and is seeking a highly skilled Oracle CPQ Business Analyst. This role will drive the implementation, optimization, and ongoing support of Oracle Configure, Price, Quote (CPQ), serving as a strategic bridge between business stakeholders and IT to ensure scalable, high-quality solutions aligned to enterprise objectives.

Responsibilities:

• Analyze and troubleshoot the CPQ functional issues and manage communications to business units as well as vendor if needed
• Participate in the quarterly update process, partnering with SMEs to validate functionality and sign off
• Input to system roadmap for CPQ design, development and roll-out plans
• Work with SMEs within the business to analyze current operational procedures, identify areas for improvement and offer possible solutions
• Facilitates the gathering, analysis, prioritization, and complexity categorization of business requirements
• Document and model ‘as is’ and ‘future state’ business processes. Analyze and optimize requirements to match guiding principles of future state
• Effectively and efficiently organize and facilitate interviews, site visits and workshops to identify fit/gap details
• Communicate and translate requirements effectively between business areas and IT
• Act as a liaison between business end users and IT development teams
• Responsible for collaborating with the business to create detailed use cases, process flows, prototyping, test cases and test scenarios to implement quality solutions
• Documenting requirements, developing design documentations, engaging in Integration and Extension reviews and testing
• Work with SME’s within the business to analyze current operational procedures, identify areas for improvement and offer possible solutions
• Facilitates the gathering, analysis, prioritization, and complexity categorization of business requirements
• Document and model ‘as is’ and ‘future state’ business processes. Analyze and optimize requirements to match guiding principles of future state
• Effectively and efficiently organize and facilitate interviews and workshops
• Communicate and translate requirements effectively between business areas and IT
• Reviews technology capabilities and workflows to determine if program and system changes are possible
• Assist with preparation of time and cost estimates for completing project
• Assist with ROI analysis based on solution
• Act as a liaison between business end users and IT development teams. Consultant on analysis, design, configuration, testing and maintenance to ensure optimal operational performance
• Responsible for collaborating with the business to create detailed use cases, process flows, prototyping, test cases and test scenarios to implement quality solutions
• Participate and lead testing activities, providing input into test plans, writing test scripts and test cases
• Facilitate and direct testing defect tracking and reporting as needed
• Responsible for managing, creating and executing test cases and scenarios
• Lead the quarterly update testing and facilitate of updates to all BU
• Support the SMEs through training of rollouts or new changes
• Support for Help Desk issues resolution
• Support error resolution process for integrations and workflows

Requirements:

• Bachelor's degree – Computer Science, MIS, or related field
• 5+ years of process improvement experience; especially experience that leverages technology
• Hands-on experience implementing and maintaining Oracle CPQ
• Strong understand of data integration workflows and dependencies between systems
• Innovative and detail oriented
• Change agent, willing to challenge the status quo
• Knowledgeable in designing and constructing business processes and their links to technology
• Strong communication and facilitation skills
• Good planning and organizing skills
• Good project management skills