Taylor Corporation is a dynamic, diversified company with plans for the future and is seeking a highly skilled Oracle CPQ Business Analyst. This role will drive the implementation, optimization, and ongoing support of Oracle Configure, Price, Quote (CPQ), serving as a strategic bridge between business stakeholders and IT to ensure scalable, high-quality solutions aligned to enterprise objectives.
Responsibilities:
- Analyze and troubleshoot the CPQ functional issues and manage communications to business units as well as vendor if needed
- Participate in the quarterly update process, partnering with SMEs to validate functionality and sign off
- Input to system roadmap for CPQ design, development and roll-out plans
- Work with SMEs within the business to analyze current operational procedures, identify areas for improvement and offer possible solutions
- Facilitates the gathering, analysis, prioritization, and complexity categorization of business requirements
- Document and model ‘as is’ and ‘future state’ business processes. Analyze and optimize requirements to match guiding principles of future state
- Effectively and efficiently organize and facilitate interviews, site visits and workshops to identify fit/gap details
- Communicate and translate requirements effectively between business areas and IT
- Act as a liaison between business end users and IT development teams
- Responsible for collaborating with the business to create detailed use cases, process flows, prototyping, test cases and test scenarios to implement quality solutions
- Documenting requirements, developing design documentations, engaging in Integration and Extension reviews and testing
- Work with SME’s within the business to analyze current operational procedures, identify areas for improvement and offer possible solutions
- Facilitates the gathering, analysis, prioritization, and complexity categorization of business requirements
- Document and model ‘as is’ and ‘future state’ business processes. Analyze and optimize requirements to match guiding principles of future state
- Effectively and efficiently organize and facilitate interviews and workshops
- Communicate and translate requirements effectively between business areas and IT
- Reviews technology capabilities and workflows to determine if program and system changes are possible
- Assist with preparation of time and cost estimates for completing project
- Assist with ROI analysis based on solution
- Act as a liaison between business end users and IT development teams. Consultant on analysis, design, configuration, testing and maintenance to ensure optimal operational performance
- Responsible for collaborating with the business to create detailed use cases, process flows, prototyping, test cases and test scenarios to implement quality solutions
- Participate and lead testing activities, providing input into test plans, writing test scripts and test cases
- Facilitate and direct testing defect tracking and reporting as needed
- Responsible for managing, creating and executing test cases and scenarios
- Lead the quarterly update testing and facilitate of updates to all BU
- Support the SMEs through training of rollouts or new changes
- Support for Help Desk issues resolution
- Support error resolution process for integrations and workflows
Requirements:
- Bachelor's degree – Computer Science, MIS, or related field
- 5+ years of process improvement experience; especially experience that leverages technology
- Hands-on experience implementing and maintaining Oracle CPQ
- Strong understand of data integration workflows and dependencies between systems
- Innovative and detail oriented
- Change agent, willing to challenge the status quo
- Knowledgeable in designing and constructing business processes and their links to technology
- Strong communication and facilitation skills
- Good planning and organizing skills
- Good project management skills