Field Solutions Engineer - Mid Atlantic

Miovision is a company focused on unlocking transportation networks through advanced traffic AI. The Field Solutions Engineer plays a crucial role in the sales process by driving the growth and adoption of Miovision's Intelligent Transportation System solutions, ensuring that agencies maximize the value of these technologies.

Responsibilities:

• Audit the customer’s current ecosystem to identify and document gaps as well as an action plan/recommendations to move them from their current state to the desired outcome
• Support solution design, technical documentation and the implementation plan of current and potential future integrations, collaborating across departments and project teams to successful implementation
• Design and manage all product demos, pilot installations, and proof-of-value initiatives
• Partner with the APL team to secure product approvals in your territory and work with customers and prospects to update their ITS specifications to incorporate Miovision's Master Specification
• Troubleshoot any complex product issue that could result in preventing a purchase, delayed renewals or potential for churn. Support ongoing operational issues as well as product deficiencies that may come up
• Deliver on and document proof of value as per the account plan

Requirements:

• Deep expertise in hardware and software traffic solutions, with the hands-on confidence to work directly within a city's physical traffic infrastructure
• Exceptional ability to make complex technical concepts digestible for both executive decision-makers and field engineers
• Proven track record of managing technical pilots and demonstrations that translate product features into measurable ROI and 'proof of value.'
• Skilled in business case development, process mapping, and gap analysis to move agencies from their current state to a modernized solution
• Experienced in the complete project lifecycle, including requirements gathering, conceptual design, testing, training, change management, and ongoing support
• A strong understanding of networking products and the ability to solve complex technical issues that might otherwise stop the sale
• Highly organized with the ability to manage multiple concurrent initiatives without losing momentum
• Basic understanding of product development and engineering processes to help advocate for customer needs internally
• Active membership in industry groups (IMSA, ITSA, ITE) and relevant certifications are highly preferred