Solutions Engineer

Axis Communications is a network technology company and industry leader that creates innovative solutions for improving security and business performance. The Solutions Engineer will serve as a regional technical expert and product portfolio manager, acting as a liaison between regional teams and Global Headquarters to gather market feedback and support product development.

Responsibilities:

• Collect and synthesize market trends and customer feedback, use cases, and feature requests to inform global product roadmap priorities
• Operate as subject matter expert on assigned technology features and capabilities
• Support the creation and distribution of technical content within the Americas
• Analyze portfolio sales performance, feature releases, and market trends to inform regional strategy
• Understand competitive landscape on assigned technologies
• Support pre-sales and professional services activities, including field work and visits
• Support pilots and proof of concept implementations when relevant
• Represent Axis at both internal and external speaking opportunities when appropriate
• Work in lock step with product marketing and Academy to assist with messaging around technologies for the local market
• Act as a technical liaison for Area Technical teams; assisting with technical knowledge transfer and supporting large or complex pre-sales projects

Requirements:

• Ability to balance technical aptitude with business acumen
• Creativity, curiosity and passion for technology
• Strategic, analytical, inquiring and critical thought process
• Capacity to work with all levels of management
• Conscience of deadlines with strong organizational skills
• Detailed problem solving
• Drive, determination and self-disciplined approach to achieving results
• Professional etiquette
• Passion for presenting and telling stories through content creation
• Well-developed interpersonal and communication skills, strong presentation skills
• Work collaboratively within the organization
• Technical depth in IP networking, video transport, and surveillance systems
• Collect and synthesize market trends and customer feedback, use cases, and feature requests to inform global product roadmap priorities
• Operate as subject matter expert on assigned technology features and capabilities
• Support the creation and distribution of technical content within the Americas
• Analyze portfolio sales performance, feature releases, and market trends to inform regional strategy
• Understand competitive landscape on assigned technologies
• Support pre-sales and professional services activities, including field work and visits
• Support pilots and proof of concept implementations when relevant
• Represent Axis at both internal and external speaking opportunities when appropriate
• Work in lock step with product marketing and Academy to assist with messaging around technologies for the local market
• Act as a technical liaison for Area Technical teams; assisting with technical knowledge transfer and supporting large or complex pre-sales projects
• Experience with computer networking infrastructure technologies
• Knowledge of video transport streaming protocols and compression technologies
• Experience in IP Networking covering LAN and WAN hardware (routers, firewalls etc.) configuration, low level protocol knowledge (RTP, TCP/IP, UDP) and experience with IGMP and multicasting
• 5+ years' experience in physical security industry
• B.S. degree in computer science or related field preferred