Business Analyst

Diverse Lynx is a company seeking a Business Analyst with extensive Salesforce experience. The role involves translating business requirements into solutions, leading functional requirements definition, and ensuring successful project delivery through effective stakeholder engagement.

Responsibilities:

• Translating business requirements into solutions by understanding needs, feasibility and impact
• With Agile delivery experience, leading business and functional requirements definition, prioritization/scoping of requirements, perform functional testing on the deliverables
• Can use business knowledge of Salesforce products to drive solution architecture and analysis engagement for respective streams of work
• Experience with Salesforce Health and Life sciences cloud, Sales and service Cloud, cloud consultant certification preferred
• Should have worked on Salesforce Health and Life sciences, Experience Cloud, Sales Cloud and Service Cloud
• Should have experience in LSH Cloud Knowledge Management
• Thorough knowledge of profiles, roles, permission sets, role hierarchy, OWD
• Demonstrates track record of major solution architecture contributions in a large enterprise
• Leads business process redesign, roadmap planning, and estimations
• Ability to conduct UAT training, create UAT test scripts and run E2E UAT and SIT sessions
• Strong knowledge in Salesforce Product features and ability to configure and run POC demos with business
• Good Problem Solving and analytical skills with good Story telling skills. Gather and write CRM functional requirements stories
• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project and own the design
• Ensure success and acceptance criteria are defined for each story, review solutions and recommend improvements
• Good Understanding of Integrations, Authentication mechanisms and deployment processes
• Ability to interact effectively with stakeholders at all levels, internally, through customers and third parties
• Designing technical and non-technical solutions to resolve a problem or meet customer need
• Understanding solution architecture documents
• Understanding different integration methods
• Ability to run workshops with concerned stakeholders

Requirements:

• Minimum 7+ years of Salesforce experience with strong leadership and influence skills
• Translating business requirements into solutions by understanding needs, feasibility and impact
• With Agile delivery experience, leading business and functional requirements definition, prioritization/scoping of requirements, perform functional testing on the deliverables
• Can use business knowledge of Salesforce products to drive solution architecture and analysis engagement for respective streams of work
• Should have worked on Salesforce Health and Life sciences, Experience Cloud, Sales Cloud and Service Cloud
• Should have experience in LSH Cloud Knowledge Management
• Thorough knowledge of profiles, roles, permission sets, role hierarchy, OWD
• Demonstrates track record of major solution architecture contributions in a large enterprise
• Leads business process redesign, roadmap planning, and estimations
• Ability to conduct UAT training, create UAT test scripts and run E2E UAT and SIT sessions
• Strong knowledge in Salesforce Product features and ability to configure and run POC demos with business
• Good Problem Solving and analytical skills with good Story telling skills. Gather and write CRM functional requirements stories
• Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project and own the design
• Ensure success and acceptance criteria are defined for each story, review solutions and recommend improvements
• Good Understanding of Integrations, Authentication mechanisms and deployment processes
• Ability to interact effectively with stakeholders at all levels, internally, through customers and third parties
• Designing technical and non-technical solutions to resolve a problem or meet customer need
• Understanding solution architecture documents
• Understanding different integration methods
• Ability to run workshops with concerned stakeholders
• Experience with Salesforce Health and Life sciences cloud, Sales and service Cloud, cloud consultant certification preferred