Makai LabsRemote
Business Analyst
United States of America
Full Time
6 hours ago
$100,000 - $110,000 USD
Visa Sponsor
Key skills
Business analysisFinancial analysisComputer scienceJiraAzure DevOpsAgile methodologyProduct lifecycle managementProcess diagrammingFunctional specification writingTestingquality assuranceSaaSArtificial intelligenceMachine learningSelf-managementPrioritizationCreative thinkingAIMLAzureAgileCommunication
About this role
Makai Labs is an AI startup focused on leveraging data to solve operational and strategic challenges. The Business Analyst will support client engagements by documenting workflows, collaborating with engineering teams, and assisting in solutions design, ultimately contributing to the development of innovative products.
Responsibilities:
- Understand and analyze the user journey of our clients, creating process flows to identify areas of opportunity for improvement and enhancement
- Work to integrate existing technology developed by Makai into new client processes where applicable
- Collaborate with designers and product managers to develop and refine product ideas and features
- Lead client meetings, ensuring clear communication and follow-ups to address evolving needs and requirements
- Create and write functional specifications for all phases of the software development lifecycle
- Effectively communicate complex problems and analysis in both written and verbal forms, offering clear and actionable recommendations
- Develop and implement testing initiatives for product features, assessing their performance against core KPIs that align with business goals
- Maintain clear communication with internal teams and external partners to provide product support and meet internal deadlines
- Handle ad-hoc high-priority requests and work cross-functionally to meet tight deadlines and provide top-tier user support
- Adapt to fast-paced environments, demonstrating a willingness to take on various roles as needed
- Utilize creative thinking, combining quantitative and qualitative data to contribute to innovative solutions
Requirements:
- 3+ years experience in a business analyst, financial analyst, or computer science role
- Experience working in Jira or Azure DevOps (or similar platforms) within an Agile framework
- The ability to prioritize quickly in a fast-paced environment
- Proficiency in product lifecycle management processes and tools
- Strong analytical and problem-solving skills
- Operate with a sense of urgency and accountability
- Possess a curiosity around the growing technology landscape
- Experience with SaaS, AI, or ML projects and/or experience with technical implementation