Application Support Engineer- Oracle Financial Crimes Platform - Remote - Direct Client - W2 - JOBID718
United States of America
Contract
2 hours ago
No H1B
Key skills
Oracle Financial Crimes PlatformOracle databasesSQLBatch processingScheduled job executionProduction supportIncident managementRegulatory complianceUNIX scriptingStored ProceduresMainframeTWS job schedulingJCLWebSphereJavaDynatraceAnalytical skillsOracleAgileKanbanRisk ManagementChange ManagementCommunication
About this role
Outcome Logix is a recognized tech company focused on innovative solutions, and they are seeking an Application Support Engineer for the Oracle Financial Crimes Platform. The role involves ensuring the stability and compliance of the platform through engineering support, troubleshooting production issues, and collaborating with various teams to meet regulatory requirements.
Responsibilities:
- Provide engineering support for Oracle Financial Crimes Platform v8.1.1, including:
- Transaction monitoring outputs
- Alert generation and suppression behavior
- Enterprise Case Management (ECM)
- Downstream regulatory workflows (e.g., CTR-related processing)
- Support daily and ad-hoc batch cycles, scheduled jobs, and data feeds that drive FCP processing
- Troubleshoot and resolve production issues related to:
- Missing or unexpected alerts
- Data quality or ingestion issues
- Batch failures or performance degradation
- Perform detailed root cause analysis and document findings in alignment with audit and regulatory expectations
- Support configuration changes, fixes, and enhancements within the constraints of FCP 8.1.1 architecture and approved governance processes
- Ensure all changes follow established change management, validation, and separation-of-duties controls
- Maintain technical documentation, runbooks, and operational procedures required for audits, exams, and regulatory reviews
- Partner with Risk and Compliance teams to assess regulatory impact of platform changes and production incidents
- Participate in regression testing and validation activities for changes impacting Oracle FCP 8.1.1 and integrated platforms
- Support environment coordination, test data preparation, and post-release verification
- Assist with release planning and production readiness activities, ensuring no unintended regulatory or operational impact
- Work closely with AML Operations, Financial Crimes Risk Management, and enterprise technology teams to translate business and regulatory needs into technical outcomes
- Contribute to Agile or Kanban-based delivery models, including backlog refinement and technical design discussions
- Act as a technical escalation point for complex platform issues detected by operations or monitoring tools
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience
- 5+ years of experience supporting or engineering enterprise applications in regulated environments
- Strong experience with Oracle databases and SQL
- Batch processing and scheduled job execution
- Production support and incident management
- Demonstrated experience working on systems subject to regulatory oversight, audits, and exams
- Strong analytical, documentation, and communication skills
- Direct experience with Oracle Financial Crimes Platform (FCP / FCCM) version 8.x, preferably v8.1.1
- Familiarity with AML concepts such as transaction monitoring, alert review, and case workflows
- Experience supporting platforms integrated with multiple upstream and downstream data sources
- Experience operating in T2/T3 or CI-Owner-style accountability models
- Exposure to financial services regulatory frameworks (BSA/AML, OFAC, CTR/SAR processes)
- Strong experience with UNIX - experience with script writing
- Oracle – SQL, Stored Procedures
- Mainframe experience including TWS job scheduling, JCL, LCM (for module migration)
- WebSphere V9.X
- Java V1.8
- Dynatrace – Monitoring and Debugging