Business Process Analyst

Altra Federal Credit Union is a modern financial institution dedicated to creating member loyalty through exceptional products and services. They are seeking a Business Process Analyst to partner with business units, analyze processes, and implement improvements that enhance member experiences and streamline operations.

Responsibilities:

• Analyze current business processes to identify inefficiencies, risks, and opportunities for improvement
• Collaborate with cross-functional teams to gather requirements and document workflows
• Develop and implement process improvement strategies aligned with organizational goals
• Create clear process models, reports, and documentation to communicate findings and support decision-making
• Support automation and digital transformation initiatives
• Monitor performance metrics and recommend adjustments for continuous improvement

Requirements:

• Associates degree (or higher) in business administration, computer science, finance, management information or related field required
• 3+ years of experience in business analysis, process modeling/mapping, database methodology, or data modeling
• Certificate in Business Analysis or Lean Six Sigma is a plus