NATIONAL SALES ACCOUNT REPRESENTATIVE

Wells is a company that empowers talented team members to deliver exceptional client experiences. The National Sales Account Representative is responsible for managing and growing key national customer accounts, serving as the primary liaison between clients and internal stakeholders to ensure effective execution and alignment across divisions.

Responsibilities:

• Own, develop, and manage assigned national customer accounts to drive revenue growth, margin performance, and long-term relationships
• Execute all account activity in alignment with the Wells process, ensuring proper progression through defined stages and required approvals
• Serve as the primary point of contact for national accounts, coordinating efforts across all divisions
• Lead cross-divisional initiatives and account-specific projects, ensuring scope, timing, and responsibilities are clearly defined and managed
• Demonstrate a strong working knowledge of each division’s capabilities and how they integrate within the Wells process
• Prepare and deliver customer presentations, proposals, pricing strategies, and contract negotiations
• Maintain accurate pipeline management, forecasting, and reporting using Wells tools, dashboards, and CRM systems
• Ensure Wells playbooks, checklists, and stage-gate requirements are consistently applied and followed
• Actively identify risks, gaps, or inefficiencies within account execution and address them proactively
• Manage and enforce consistent use of established Wells processes across national accounts
• Create, document, and implement account-level or cross-divisional processes that align with Wells standards and support operational efficiency
• Drive continuous improvement by refining workflows, clarifying roles, and improving handoffs between divisions
• Partner with internal stakeholders to ensure process expectations are understood, adopted, and maintained
• Balance disciplined process adherence with the flexibility required to meet national customer needs

Requirements:

• Sales Experience & Acumen: Experienced in managing and expanding major accounts with strong skills in negotiation, strategic sales, and relationship building
• Strong Knowledge of Each Division: Thorough understanding of divisional offerings and expertise in aligning capabilities to customer needs within the Wells framework
• Process Management & Improvement Skills: Demonstrated strength in managing and improving processes, designing scalable solutions aligned with organizational standards, and maintaining disciplined, continuous improvement
• Project Management Skills: Experienced project manager with strong stakeholder coordination and timeline management skills. Proven ability to oversee multiple initiatives and national accounts across divisions, maintaining high organization, attention to detail, and disciplined execution. Skilled at aligning divisional capabilities to customer needs within the Wells framework
• 3–7+ years of sales or national account management experience
• Experience working within structured, stage-gate or process-driven sales environments
• Strong written, verbal, and presentation skills
• Proficiency with CRM systems and Microsoft Office tools
• Ability to connect National Account results to Wells P&L
• Willingness to travel as required
• Wells Process Knowledge (Preferred): Skilled in applying the Wells process across divisions, leading accounts through stage gates, and ensuring compliance while maintaining momentum and accountability
• Bachelor's degree in Business, Engineering, Marketing, Sales, or related field (preferred)