UI/UX Designer (Remote)

GovCIO is seeking a UI/UX Designer to support the Veterans Readiness & Employment Program. This remote role involves the full UX lifecycle including research, prototyping, and ensuring design compliance with accessibility standards.

Responsibilities:

• Design wireframes, mockups, and high-fidelity prototypes using Figma
• Build components aligned with the VA.gov design system and Storybook libraries
• Support frontend development teams implementing React-based UI features
• Translate requirements and user needs into intuitive, scalable interface patterns
• Conduct Veteran-centered user research sessions and usability tests
• Identify workflow friction and opportunities for improvement using behavioral insights
• Document research findings to guide design decisions and backlog prioritization
• Validate concepts through iterative testing cycles with diverse user groups
• Ensure all UI designs are compliant with WCAG/508 accessibility standards
• Maintain and contribute to design system documentation and governance
• Produce clear UX artifacts including annotated wireframes, workflow diagrams, and specifications
• Ensure consistency, clarity, and version control across design deliverables
• Use AI-enabled tools to support workflow analysis, research synthesis, and pattern detection when appropriate
• Validate AI-generated recommendations through user testing, accessibility review, and SME feedback
• Promote responsible use of AI to enhance project velocity without compromising clarity, accessibility, or trust
• Collaborate with product owners, developers, researchers, and SMEs to align design intent
• Participate in Agile ceremonies, planning sessions, and design reviews
• Clearly articulate design rationale, user needs, and constraints to technical and non-technical stakeholders
• Support user story development, estimates, and refinement discussions

Requirements:

• Bachelor's degree with 2-5 years of relevant UI/UX experience, or commensurate experience
• Proficiency in Figma, prototyping, and design system-driven workflows
• Experience conducting user research and usability testing
• Strong understanding of UX design lifecycle, IA, interaction design, and content structure
• Knowledge of Section 508 / WCAG accessibility compliance
• Experience working in Agile environments with cross-functional teams
• Familiarity with Jira, Confluence, GitHub, or similar tools
• Must be a U.S. citizen or authorized to work in the U.S
• Experience working with the VA or other federal agencies
• Familiarity with the VA.gov design system, ecosystem, and content patterns
• Experience designing complex transactional workflows (benefits, eligibility, forms)
• Experience improving workflows within policy-driven or compliance-heavy systems
• Familiarity with AI-enabled research or design tools