GovCIO LLC is seeking a Senior UI/UX Designer to lead UX strategy and design execution for enterprise-level VA applications. This remote role involves mentoring junior designers, conducting user research, ensuring accessibility compliance, and collaborating with cross-functional teams to enhance Veteran-centered experiences.
Responsibilities:
- Lead complex UX initiatives across multiple VA systems and product lines
- Mentor junior and mid‑level designers, providing feedback and guidance
- Drive alignment on UX strategy with stakeholders and product leadership
- Create advanced prototypes, workflows, and interaction models using Figma
- Define scalable patterns aligned with VA design standards and engineering constraints
- Review and approve UI deliverables for quality and consistency
- Plan and lead Veteran‑centered research studies and usability evaluations
- Synthesize findings into actionable design insights and product recommendations
- Advise teams on research methods, data interpretation, and best practices
- Ensure all solutions meet Section 508/WCAG standards
- Influence design system evolution and adoption across teams
- Contribute accessibility expertise to reviews and implementation discussions
- Explore responsible use of AI tools to enhance workflow analysis and research synthesis
- Validate AI outputs with user testing and alignment to accessibility
- Identify opportunities where AI can improve complex Veteran workflows
- Partner closely with engineering, product, and program leadership
- Advise on feature feasibility, prioritization, and UX impact during planning
- Lead design critiques, sprint reviews, and collaborative workshops
Requirements:
- Bachelor's degree with 8+ years of UX/UI experience or commensurate experience
- Expert proficiency in Figma, prototyping, and complex UX workflows
- Demonstrated experience leading research, testing, and UX strategy
- Deep knowledge of Section 508/WCAG accessibility and compliance
- Experience collaborating with senior stakeholders and engineering teams
- Must be a U.S. citizen or authorized to work in the U.S
- Must be able to obtain and maintain Public Trust clearance
- Experience working with VA or other Federal agencies
- Familiarity with complex Veteran‑facing systems and policy‑driven workflows
- Experience contributing to or governing design systems
- Experience evaluating and responsibly integrating AI‑enabled tools