Business Development Executive for TPV (Third-party services)

VoiceLog is a leading provider of customer engagement and contact center solutions across the United States and Canada. They are seeking a high-performing Business Development Executive to spearhead growth in the Third-Party Verification (TPV) space, targeting various sectors to close new service contracts while ensuring compliance with regulatory standards.

Responsibilities:

• Targeted Hunting: Prospect, qualify, and close new TPV service contracts within the Energy, Utilities, Insurance, and Telecommunications sectors
• Sales-to-Sales Influence: Engage directly with Sales Managers and VPs of Sales to demonstrate how AnswerNet’s TPV is a revenue-protector. You must be able to convince sales leadership that compliance is a tool for scaling, not a bottleneck
• Frictionless Conversion Strategy: Consult with clients to design verification workflows that satisfy 'Letter of the Law' requirements while maintaining a seamless customer experience to protect high close rates
• Compliance Solutioning: Bridge the gap between the 'Growth' side of a client's business (Sales/Marketing) and the 'Control' side (Compliance/Legal) to ensure alignment
• Pipeline Excellence: Generate high-value opportunities through targeted outreach to Compliance Officers, General Counsels, and Sales Operations executives
• Full Lifecycle Sales: Lead the process from initial discovery and script compliance review to pricing, contract negotiation, and seamless operational handoff
• Competitive Displacement: Identify opportunities to transition clients from legacy providers to AnswerNet’s superior technology, focusing on reducing agent friction and call drop-offs
• Industry Advocacy: Represent AnswerNet at key regulatory and industry-specific conferences (i.e., Energy Marketing Conferences, PACE)

Requirements:

• 5+ Years of Enterprise Sales Experience: Proven track record in TPV, BPO, or Compliance-as-a-Service sales
• Regulatory Fluency: Deep understanding of the compliance landscape, including TCPA, FCC/FTC regulations, and state-specific utility commissions
• Complex Deal Mastery: Experience navigating multi-stakeholder sales cycles involving Legal, Compliance, and Sales departments
• Technical Literacy: Comfort discussing API integrations, IVR logic, and secure data transmission
• Sales Leadership Empathy: Ability to speak the language of sales KPIs, conversion rates, and agent churn. You must be able to convince a skeptical Sales Manager that your TPV solution will stabilize their operations
• Strategic Positioning: Experience positioning compliance as a competitive advantage that allows sales teams to scale faster without the risk of regulatory 'stop-work' orders
• Communication Skills: The ability to present complex compliance solutions as a competitive advantage for the client
• Vertical Expertise: Existing relationships within the Retail Energy Provider (REP) or Telecom space
• Delivery Knowledge: Familiarity with onshore and nearshore delivery models as they relate to specific state-mandated 'domestic-only' verification requirements
• RFP Experience: Proven ability to win competitive bids for large-scale verification contracts