Application Support Analyst

Only W2

• Role Overview

  We are seeking Application Support Analysts to support Equities trading applications. This is a Run the Business (RTH) role focused on backend application support, infrastructure monitoring, and batch processing. The team operates in Houston, collaborating with front-end teams in New York and global infrastructure teams across APAC, India, and the Americas.

  Key Responsibilities

  • Provide end-to-end backend application support for Equities trading systems
  • Act as the first point of contact for production, application, and infrastructure issues
  • Monitor and support start-of-day batch processes; troubleshoot failures
  • Handle user queries, production incidents, and system alerts
  • Monitor production environments using standard tools
  • Perform root cause analysis and escalate issues when required
  • Collaborate with global teams across regions to ensure smooth operations
  • Maintain application stability during trading hours and critical processing windows

  Required Skills

  • Experience in application support within a production environment
  • Strong UNIX/Linux knowledge (log analysis, process monitoring, troubleshooting)
  • Strong SQL skills (querying, data validation, investigation)
  • Python for scripting and automation
  • Experience supporting backend systems

  Preferred

  • Background in financial services or trading environments (nice to have)

  Additional Details

  • Weekend support: Once a month (1 day for batch processing)
  • Hybrid flexibility for late shift (partial remote)
  • Fast-track hiring process interviews happening immediately