Sr. ServiceNow Administrator

HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for (Sr. ServiceNow Administrator in Remote. Below is the detailed job description.

Role: Sr. ServiceNow Administrator

Location: Remote

Duration: 3 Months

Primary Skills: ServiceNow Administration.

Responsibilities:

• Perform assigned day-to-day operations of ServiceNow platform.
• Maintain the stability and usability of the platform across production and non-production environments.
• Perform application maintenance to include performance monitoring and error identification and remediation.
• Support troubleshooting and resolution of ServiceNow platform incidents.
• Contribute to ServiceNow version upgrade execution.
• Manage ServiceNow instance security: user/group access, administration, access control lists. etc.
• Provide configuration assistance to ServiceNow developers.

Must have:

• ServiceNow CSA certification. Sound knowledge on ServiceNow platform and products.
• Above average communication skills to handle client interactions.
• Hands-on experience with ServiceNow administration, ITSM, integrations. Code reviews & migrations.
• Support hours: 9-5 Central Time, with occasional support over the weekend.