SALES ACCOUNT EXECUTIVE

VaVa Virtual Assistants is a boutique virtual assistant agency that provides a range of administrative support services. The Sales Account Executive role focuses on utilizing sales strategies to identify and engage prospective clients, nurturing relationships and providing ongoing support throughout the sales process.

Responsibilities:

• Develop a strong understanding of VaVa’s services, ideal client profile, target industries, and buyer personas, with the ability to clearly articulate value and fit
• Proactively source, identify, and qualify prospective clients through inbound inquiries, outbound outreach, referrals, partnerships, and creative prospecting strategies
• Research and assess prospective clients’ business needs, operational gaps, budgets, and readiness to buy to ensure alignment with VaVa’s offerings
• Create and maintain effective lead sourcing strategies and messaging across multiple channels, providing insight into which sources perform best and identifying new opportunities to test
• Manage the early-stage sales process efficiently, including initial outreach, discovery calls, needs assessments, qualification scoring, and scheduling next steps
• Own the full sales cycle from qualified lead through proposal, negotiation, close, and handoff to onboarding
• Prepare customized proposals, scopes of work, and pricing recommendations that align client needs with VaVa’s service model and internal capacity
• Maintain consistent, timely follow-up with prospects, addressing questions, concerns, and objections while guiding them toward confident decision-making
• Collaborate with the Core Team to ensure accurate expectations are set regarding timelines, deliverables, and service structure prior to closing
• Clearly communicate value, outcomes, and next steps to prospects, ensuring a smooth and professional transition from sales to client onboarding
• Maintain accurate and up-to-date CRM records, including lead sources, prospect details, sales activity, pipeline stages, proposals, and historical account data
• Track and organize sales metrics, pipeline health, conversion rates, and performance against goals
• Attend regular Core Team meetings (weekly, monthly, quarterly, and as needed) to align on sales priorities, capacity planning, and company initiatives
• Provide ongoing feedback and insights to the Core Team regarding sales process improvements, lead quality, client trends, and opportunities to optimize conversion
• Support the development and documentation of sales processes, templates, playbooks, and internal resources to improve efficiency and scalability

Requirements:

• Must reside and be authorized to work in the United States
• 2+ years of working and/or selling in a virtual environment
• 2+ years of sales and networking experience (outbound sales preferred, but not required)
• Possess a strong understanding of sales tactics, buyer psychology, and behavioral cues to effectively adapt messaging and guide prospects through the sales process
• Comfortable with people telling you ‘no'
• Excellent communication skills, both verbal and written
• Open to direction and collaborative work style and commitment to get the job done
• Energetic, engaging, self-motivating, and dynamic in their sales and client engagement approach
• Capable of building strong relationships and making prospective clients feel confident, supported, and understood in a fully virtual environment
• Resourceful in problem solving and proactive in identifying client pain points and anticipating business needs
• Able to clearly identify and qualify VaVa's ideal client profile and align solutions to their operational and administrative challenges
• Highly organized, maintaining accurate CRM records, pipeline data, and historical account notes
• Confident in interpreting verbal and nonverbal cues during discovery calls, demos, and client conversations
• Clear, professional, and persuasive communicator with exceptional customer service and relationship-building skills
• Extremely detail-oriented and efficient in managing sales processes, proposals, contracts, and follow-ups
• Adaptable to the evolving needs of a fast-scaling business, shifting markets, and changing client priorities
• Mindful of sales goals, quotas, timelines, results, and revenue targets
• Technologically proficient and comfortable using CRMs, sales tools, and online databases to track and optimize performance
• Able to clearly communicate value, set expectations, address objections, and provide thoughtful guidance throughout the sales cycle
• Prefer the Atlanta, GA (or surrounding) area, but other locations will be considered
• Experience selling for a virtual company structure is preferred
• Experience selling for services and not products is preferred
• Experience communicating in online communities such as LinkedIn, networking groups, Slack, and other forums
• Sales methodology training, CRM certifications, or formal education in business, marketing, psychology, or communications (preferred, but not required)
• Knowledge of various scheduling, project management, and CRM technologies to manage and make helpful recommendations to streamline and improve
• Experience and comfortability with a range of virtual technology such as Calendly, Slack, Zoom, Monday.com, DocuSign, Dropbox, Google Suite, and Microsoft Office