Calendly is a company focused on optimizing growth marketing strategies to enhance customer acquisition and retention. They are seeking a Senior Director of Growth Marketing to lead initiatives across digital channels, develop comprehensive marketing strategies, and drive measurable business results.
Responsibilities:
- Partner closely with the Growth Product leader to jointly define and drive unified company wide growth strategy, aligning product led and marketing led initiatives across the full customer lifecycle
- Develop and execute the company’s comprehensive growth marketing strategy across acquisition, activation, retention, and re-engagement
- Own growth KPIs including customer acquisition cost (CAC), conversion rates, customer lifetime value (LTV), retention, and revenue contribution
- Identify and prioritize new growth opportunities through testing, experimentation, and channel expansion
- Lead annual and quarterly growth planning, forecasting, and budget allocation
- Build lifecycle marketing strategies that improve onboarding, engagement, retention, and customer advocacy
- Partner with CRM and product teams to develop personalized customer journeys across email, SMS, in-app, and push channels
- Improve customer lifetime value through segmentation, automation, and upsell/cross-sell initiatives
- Own the website end to end
- Define goals and a roadmap to achieve them
- Partner with product marketing to ensure we tell compelling stories about our products that drive adoption
- Experiment to improve conversion rates
- Ensure the website is a highly optimized revenue driver but also an incredible experience as the front door to our brand
- Oversee paid acquisition channels including paid search, paid social, affiliate, display, SEO, and partnerships
- Optimize multi-channel campaigns to improve lead generation, customer acquisition, and ROI
- Drive full-funnel demand generation strategies that align with sales and revenue targets
- Evaluate and scale emerging acquisition channels
- Establish a culture of experimentation through A/B testing and performance optimization
- Analyze funnel performance, attribution, and cohort behavior to identify growth opportunities
- Build dashboards and reporting frameworks to track campaign effectiveness and business impact
- Leverage data insights to inform strategic decisions and improve marketing efficiency
- Build, mentor, and lead a high-performing growth marketing team
- Collaborate closely with Product, Brand, Analytics, Finance, and Sales to align growth initiatives with business objectives
- Foster a performance-driven culture focused on accountability, innovation, and continuous improvement
- Manage external agencies, vendors, and marketing technology partners
Requirements:
- 10+ years of progressive experience in growth marketing, demand generation, or performance marketing
- 5+ years of leadership experience managing high-performing marketing teams
- Proven success scaling customer acquisition and retention programs in fast-paced, high-growth environments
- Deep expertise in paid media, lifecycle marketing, funnel optimization, and attribution
- Strong analytical skills with experience using tools such as Google Analytics, Tableau, HubSpot, Marketo, or similar platforms
- Experience managing significant marketing budgets and delivering measurable ROI
- Excellent leadership, communication, and stakeholder management skills
- Strategic thinker with strong execution capabilities
- Highly data-driven with a bias toward action and experimentation
- Collaborative leader who thrives in cross-functional environments
- Adaptable and comfortable navigating ambiguity in evolving business environments
- Have an analytical and experimental mindset
- Understand customer journeys and how to design experiences that resonate with customers to take action