Senior Product Manager - APM Core

New Relic is a global team of innovators and pioneers dedicated to shaping the future of observability. As a Senior Product Manager for APM Core Experiences, you will act as the full business owner for key areas of the APM product, balancing the needs of a mature product with bold innovations to enhance user interactions.

Responsibilities:

• Act as a true "full business owner" : Take proactive, unprompted initiative to identify roadblocks, marshal resources, and relentlessly drive complex initiatives across the finish line
• Own the vision and strategy for key areas of the New Relic APM product portfolio, translating it into a clear, prioritized roadmap
• Drive AI strategy: Conceptualize and deliver cutting-edge AI innovations that fundamentally transform how users interact with observability data, maintaining APM’s competitive edge
• Accelerate your craft with AI: Leverage modern AI tools in your day-to-day workflows to accelerate your velocity, enhance data analysis, and up-level your product management capabilities
• Become a subject matter expert on the APM market , our customers' needs, and competitive trends to identify new opportunities and guide your strategy
• Partner closely with design, engineering, marketing, support, and sales teams to deliver end-to-end value for our users and ensure successful go-to-market launches
• Engage directly with customers to conduct research, validate requirements, and ensure the solutions you build are delightful and solve real-world problems
• Build a data-informed roadmap , defining, analyzing, and reporting on product metrics to meet your objectives and drive business outcomes
• Communicate your strategy and roadmap effectively to stakeholders and leadership, bringing clarity to complex situations and driving alignment

Requirements:

• Bachelor's degree or equivalent practical experience; a background in Computer Science or a related technical field is preferred
• 5+ years of experience building and launching technical products as a Product Manager
• A fierce bias for action and proactive ownership: you do not wait for direction; you identify what needs to be done and you lead the charge
• Familiarity with leveraging AI tools (e.g., Gemini, ChatGPT, Copilot) to enhance your own productivity, velocity, and decision-making as a PM
• A proven ability to analyze qualitative and quantitative data and use it to build delightful, high-impact capabilities
• Excellent written and verbal communication skills with the ability to bring clarity and alignment in ambiguous situations
• A deep sense of customer empathy and experience identifying customer requirements and shipping engaging experiences
• Direct experience with observability products/tools, especially in the APM space
• Prior SaaS product experience with a developer persona
• Experience with enterprise B2B products
• Familiarity with public cloud infrastructure services (AWS / Azure / GCP)