Business System Analyst

The Computer Merchant, LTD (TCM) is seeking a Business System Analyst to work with business and technology teams to ensure seamless integration of business requirements with system functionality throughout the project lifecycle. The role involves managing business and functional requirements and providing support to project management for customer solutions.

Responsibilities:

• Work with business and technology team members to ensure seamless integration of business requirements with system functionality throughout the project lifecycle
• Demonstrate knowledge of SDLC, requirements management, and associated methodologies
• Anticipate, elicit, analyze, validate, coordinate, document, and manage business and functional requirements across product releases or projects
• Provide support to project management for implementation of customer solutions and articulate technical concepts
• Document, analyze, and interpret business policies and processes
• Perform gap analysis and analyze results
• Manage workload to ensure all tasks and assignments are completed accurately and on time
• Present information effectively to customers and respond in a timely, accurate manner
• Manage data via Requirements Management Tools
• Assume additional related responsibilities as required

Requirements:

• 3+ years of proven Business Analyst experience
• Proficiency in: MS Office (Excel, PowerPoint, Word), MS Project, MS Visio, Adobe XD
• Familiarity with Requirements Management Tools: JIRA, Trello, Miro
• Strong analytical skills with the ability to develop creative solutions to business issues
• Ability to perform gap analysis and interpret results
• Strong problem-solving skills with the ability to present innovative solutions
• Excellent written and verbal communication skills
• Ability to bridge communication between: Technical teams, Non-technical stakeholders, Customers
• Strong interpersonal skills; team-oriented mindset
• Highly organized with the ability to: Manage multiple projects simultaneously, Meet demanding deadlines
• Experience working in fast-paced environments
• Ability to build and maintain strong customer relationships
• Strong understanding of Agile methodologies
• Knowledge of System Development Life Cycle (SDLC)
• Interest in state-of-the-art technical solutions
• Willingness to learn complex systems
• Work with business and technology team members to ensure seamless integration of business requirements with system functionality throughout the project lifecycle
• Demonstrate knowledge of SDLC, requirements management, and associated methodologies
• Anticipate, elicit, analyze, validate, coordinate, document, and manage business and functional requirements across product releases or projects
• Provide support to project management for implementation of customer solutions and articulate technical concepts
• Document, analyze, and interpret business policies and processes
• Perform gap analysis and analyze results
• Manage workload to ensure all tasks and assignments are completed accurately and on time
• Present information effectively to customers and respond in a timely, accurate manner
• Manage data via Requirements Management Tools
• Assume additional related responsibilities as required
• Experience in the lottery industry is preferred