Director, Omnichannel Project Management

Real Chemistry is a global agency focused on transforming healthcare through innovative marketing solutions. They are seeking a Director of Omnichannel Project Management to lead marketing programs for healthcare professionals and patients, ensuring successful project execution and collaboration across teams.

Responsibilities:

• Maintain team status, communication and tracking deliverables for team
• Collaborate with Account, Finance and Tech teams to build timelines, workflows, RACIs and track risks/issues
• Track client deliverables and manage delivery timelines
• Set up internal team status/reviews/meetings
• Make resourcing and budget decisions on who should be involved in each sprint cycle by discipline
• Support the development and management of project budget Work closely with project sponsor, cross-functional teams, and assigned resources of all levels to develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Leads the project or sprint process and provides direction to ensure all sprints in the program plan are successfully brought to life
• Partner with the Enterprise Experience Lead to implement, and maintain program initiatives that adhere to organizational objectives
• Determining prioritization of outstanding items to manage and successfully run projects/sprints
• Ensure active problem solving, as well as develop and maintain risk management and mitigation strategies
• Maintain organizational standards of satisfaction, quality, and performance
• Serve as a digital translator across teams to ensure clarity, consistency, and risk awareness in all technical communications

Requirements:

• 10+ Years of product/project management
• Demonstrated success leading workflow/process improvement initiatives
• 2+ Years of experience with a MarTech/AdTech ecosystem such as Salesforce, Veeva and/or Adobe
• Strong working knowledge of the MarTech and AdTech space
• Must be experienced with program workflows associated with setup and activation efforts of marketing and digital pharmacy ecosystems
• Familiarity with pharmaceutical or healthcare marketing environments
• Exceptional leadership, time management, facilitation, problem solving and organizational skills
• Fluent in JIRA, MS Office, Copilot, Workfront, Asana
• Resourceful problem solver and collaborative communicator
• Familiarity with Digital Marketing, including SEO, Analytics, CRM, Email Marketing, Paid media and social media
• BS in Information Technology, Computer Science, Digital Marketing, or equivalent experience
• Understand the role of technology and digital in the healthcare marketing landscape