Impartner Software is a global leader in channel management, helping companies transform their partner ecosystems with their top-rated Partner Relationship Management (PRM) platform. They are seeking a dynamic Senior Project Manager to guide customers through the implementation of their PRM platform, ensuring projects are delivered on time and aligned with business objectives.
Responsibilities:
- Lead end-to-end implementation projects for enterprise clients, ensuring alignment with business goals and timelines
- Serve as the primary point of contact for customers, managing expectations and providing regular status updates to ensure a positive experience
- Collaborate closely with internal teams—including Product, Sales, and Support—to coordinate resources and resolve challenges proactively
- Develop detailed project plans, timelines, and risk mitigation strategies to ensure successful delivery
- Identify opportunities to optimize processes and recommend best practices to clients
- Communicate complex technical concepts clearly to non-technical stakeholders, enabling informed decision-making
- Monitor project progress, track key metrics, and report on outcomes to leadership and clients
- Act as a mentor to junior project managers or team members, promoting knowledge sharing and collaboration
Requirements:
- Bachelor's degree in business, technology, or a related field (or equivalent professional experience)
- 7+ years of project management experience in enterprise software, technology, or SaaS implementations
- Proven experience managing multiple complex projects simultaneously, with a track record of delivering on time and within scope
- Strong understanding of software implementation lifecycles and technical integrations
- Excellent communication, interpersonal, and stakeholder management skills
- Ability to translate technical concepts for non-technical audiences
- Strong organizational skills, including proficiency with project management tools (e.g., Jira, Trello, MS Project)
- Ability to work independently in a fast-paced, remote environment and travel as needed
- PMP, PMI-ACP, or other project management certifications preferred
- Demonstrated experience leveraging Impartner or managing partner channels preferred