Technical/Business Data Analyst

UNIVERSAL Technologies is seeking a Technical/Business Data Analyst for a hybrid role in Albany, NY supporting business process analysis, operational documentation, reporting, and data-driven decision-making initiatives. Local candidates with an active LinkedIn preferred. This position requires strong experience in business analysis, SQL development, data analysis, stakeholder engagement, and documentation within enterprise environments.

***Onsite 2 days/week. 1 year contract approximately.

WHO WE ARE

UNIVERSAL Technologies is a certified Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients IT performance. We specialize in Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture. For over 15 years, UNIVERSAL Technologies has supported organizations in modernizing their IT strategies and operations while serving as a trusted extension of their internal technology teams.

WHAT WE OFFER

W2 employees can expect:

• Competitive pay
• Health/Dental Insurance
• Group Life Insurance
• 401K
• HSA/FSA
• Pre-Tax Transportation Program
• Generous Paid Time Off/Holiday Policy

MANDATORY SKILLS/EXPERIENCE

• Bachelor s degree in Business, Information Systems, Data Analytics, Public Administration, or related field
• 5 7+ years of relevant experience in business analysis, data analysis, or related roles
• Strong analytical, problem-solving, and critical thinking skills
• Experience gathering, documenting, and validating business requirements and operational processes
• Experience developing Business Requirement Documents (BRDs), use cases, workflow diagrams, and process documentation
• Proficiency writing, optimizing, and maintaining SQL queries for reporting and data analysis
• Experience collecting, cleaning, validating, reconciling, and analyzing structured and unstructured data
• Experience developing reports, dashboards, and visualizations using Excel, Power BI, Tableau, or similar reporting tools
• Ability to translate analytical findings into business insights and actionable recommendations
• Experience documenting analytical methodologies, assumptions, data sources, and reporting logic
• Strong written and verbal communication skills with the ability to support both technical and non-technical stakeholders
• Ability to manage multiple priorities within a client-facing environment
• Experience creating, standardizing, and maintaining Standard Operating Procedures (SOPs) and operational documentation
• Knowledge of data governance, data modeling, or ETL processes
• Experience supporting healthcare, pharmacy programs, Medicaid, Long-Term Care (LTC), or EVV environments preferred
• Relevant certifications such as CBAP, PMI-PBA, PMP, or data analytics certifications preferred

SCOPE OF SERVICES

• Elicit, document, and validate business requirements through stakeholder engagement sessions
• Develop Business Requirement Documents (BRDs), use cases, workflow diagrams, and process flows
• Document current-state and future-state business processes and operational workflows
• Create, standardize, and maintain SOPs and operational documentation
• Support strategic initiatives by translating business goals into actionable processes and documentation
• Write, optimize, and maintain SQL queries for reporting, analysis, and data validation activities
• Collect, clean, analyze, and reconcile structured and unstructured datasets
• Perform data quality assurance, validation, and reconciliation processes
• Develop reports, dashboards, and visualizations to support operational and business decision-making
• Translate analytical findings into business insights, reporting requirements, and process improvements
• Document analytical approaches, assumptions, methodologies, and data sources
• Support technical and non-technical stakeholders in understanding data outputs and reporting capabilities
• Align business requirements with reporting solutions, data structures, and analytics capabilities

UNIVERSAL Technologies is an equal opportunity employer.