Business Development Representative

Upstart is an AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. They are seeking a Business Development Representative to generate qualified pipeline by engaging dealership decision-makers and setting meetings, playing a critical role in connecting dealerships with their lending platform.

Responsibilities:

• Generate qualified pipeline by conducting high-volume outbound outreach (primarily phone, supported by email) to auto dealerships
• Set meetings with key decision-makers, including General Managers, General Sales Managers, and Finance leaders
• Manage a defined territory across dealership tiers and account segments, prioritizing outreach based on opportunity size and account data
• Meet or exceed weekly and monthly pipeline and meeting quotas
• Use tools such as Nooks and Gong to execute outreach, review performance, and improve messaging
• Analyze call performance and incorporate feedback from coaching, call reviews, and role-play exercises to improve conversion rates
• Partner with Account Executives to ensure smooth handoff of qualified opportunities
• Continuously refine pitch delivery and objection handling through practice, shadowing, and feedback

Requirements:

• 6+ months of experience in a Business Development Representative (BDR) or Sales Development Representative (SDR) role within a SaaS company
• Experience conducting outbound prospecting activities, including cold calling and email outreach
• Proven track record of meeting or exceeding activity or pipeline generation quotas
• Use tools such as Nooks, Salesforce, Outreach, Sendoso, Zoominfo and Gong to execute outreach, review performance, and improve messaging
• Experience communicating with external business stakeholders via phone and email
• Strong phone communication skills, including ability to handle objections and guide conversations with prospective customers
• Ability to manage time, prioritize outreach, and maintain consistent activity levels in a quota-driven environment
• Experience learning and applying new tools and processes in a fast-paced sales environment
• Knowledge of the automotive retail industry or experience working with auto dealerships
• Interest in building a career in sales, with motivation to grow into closing roles over time