Manager, Business Development

CRIO is a leading provider of eSource solutions for clinical research, and they are seeking a dedicated Account Executive to join their team. This position will play a key role in managing sales pipelines, developing relationships with clients, and driving customer satisfaction.

Responsibilities:

• Identify and qualify potential leads, outbound and inbound, by phone, email, social media messaging, and other media as they are made available
• Manage a sales pipeline, including qualification, pricing, contract negotiation, forecasting, and closing opportunities, won and lost
• Meet or exceed monthly and quarterly targets for capabilities demonstrations, proposals sent, and won new business
• Become a Subject Matter Expert understanding our products, the impact of our service on our customers’ business, and insights that will make our customers more successful in their business
• Develop and maintain relationships with prospects, key clients, and stakeholders, including clinical research sites and academic institutions
• Utilize CRM software to track and manage sales activities and document customer interactions
• Stay up to date with industry trends, market conditions, and competitors’ offerings to effectively position our products and services
• Continuously develop sales skills and product knowledge through training, workshops, and self-learning to enhance sales performance
• Collaborate with cross-functional teams, including marketing, product management, and engineering, to ensure that customer needs are met or exceeded
• Develop and execute sales strategies and plans to drive customer satisfaction

Requirements:

• Has a proven track record of success, is concerned with meeting goals, and thrives in a target-driven sales environment
• Works with diligence and is resilient when obstacles present themselves
• Eager to learn and improve. Expects personal performance and team performance to be nothing short of the best
• Exceptional interpersonal skills: able to build rapport and establish trust
• High integrity: Does the right thing, treats everyone with respect, willing to admit fault and voice disagreement
• Excellent verbal and written communication skills, with the ability to articulate complex concepts in a clear and concise manner
• Proficient in using CRM software and other sales tools to manage leads, track activities, and analyze sales data
• Strong organizational and time management skills to effectively prioritize tasks and meet deadlines
• Willing to travel occasionally for client meetings or industry events, as needed
• Desire to pursue a career in sales
• At least 2 years of experience in business development, with a track record of driving revenue growth in a fast-paced, high-growth environment
• A bachelor's degree in business, marketing, or a related field
• Previous experience as a clinical research site coordinator or a highly similar position