Business Analyst - L3

Our client is seeking a L3-Business Analyst to join their team. Collaborate with Product Managers and cross-functional teams to gather, document, and prioritize business requirements and user stories.

Position Responsibilities:

• Translate high-level product goals into detailed business and functional requirements in JIRA.
• Partner with Engineering and Design teams to ensure clear understanding of requirements and proper implementation.
• Support the development and refinement of user epics and stories for agile workflows.
• Analyze current systems and processes to identify areas of improvement or automation.
• Support user research, stakeholder interviews, and data analysis to inform product decisions.
• Support the measurement and reporting of product performance using quantitative and qualitative data.
• Assist in creating and maintaining documentation such as process flows, data models, use cases, and test scenarios.
• Facilitate communication between business stakeholders and technical teams to ensure alignment and clarity.
• Provide support during user acceptance testing (UAT), validating features against requirements.

Experience Required:

• 5+ years of experience in a Business Analyst, Product Analyst, or equivalent role in a digital or enterprise environment.
• Demonstrated experience working with agile development teams and processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency with tools such as JIRA, Confluence, Microsoft Suite.

Experience Preferred:

• Background in digital web applications or enterprise software, preferably within hospitality or B2B sectors.
• Familiarity with enterprise SaaS solutions, integrations, APIs, Figma
• Bachelor s degree or equivalent work experience

Key Competencies:

• Ability to synthesize complex business problems into clear and actionable requirements.
• Excellent collaboration and interpersonal skills to work across multiple teams and stakeholders.
• English language fluency for both written and verbal communication
• Attention to detail while maintaining a focus on broader business outcomes.
• A continuous improvement mindset with a passion for delivering value to end-users.

Education:

• Bachelor's degree in a related area and 7 or more years of relevant experience.

Salary/Rate: $60-$75/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

About Us

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 27 years, PTP has operated as a premier Information Technology (IT) staffing, consulting, and recruiting firm built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to helping every client make the best hiring decisions possible.

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools including our proprietary platform Pete & Gabi Rebecca to support parts of the interview process. These tools help us:

• transcribe interviews,
• summarize candidate responses,
• generate job-related insights
• streamline communication and scheduling.

Please note that

• AI does NOT make hiring decisions.
• All decisions are made by our human recruiters, hiring managers, or client partners.
• The AI does not evaluate facial expressions, emotions, or physical traits.
• It is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

For certain positions, you may participate in:

• a technical interview
• a coding challenge
• a case study
• a client-specific assessment.

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection:

Every candidate s profile including interviews, conversations, and assessments is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate

At PTP, every candidate has the right to:

• Request a non-AI interview path
• Ask how your data is being used
• Request access to transcripts or interview recordings
• Request deletion of your AI-recorded interview
• Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience

Our Commitment:

For more than 27 years, PTP has focused on putting people first candidates, consultants, employees, and clients.

We re committed to a hiring process that is:

• transparent
• compliant
• equitable
• powered by innovative technology that enhances not replaces human judgment.

Welcome to the future of hiring at Peterson Technology Partners.

We re excited to learn more about you

Equal Employment Opportunity

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.