Sabre is an AI-native technology leader in the travel industry, seeking a Principal in Sales & Account Management to lead strategic airline accounts in North America. The role focuses on nurturing long-term partnerships, ensuring customer success, and driving revenue growth through strategic account management and sales execution.
Responsibilities:
- Serve as the primary point of contact and trusted advisor for assigned airline accounts
- Build long-term, senior executive relationships to align Sabre’s solutions with the customer’s business strategy
- Manage the full account lifecycle — renewals, upsell/cross-sell, new opportunities, and customer satisfaction
- Achieve and exceed assigned sales quota and revenue retention goals
- Collect on existing revenues while identifying and closing incremental growth opportunities
- Lead strategic account planning: define growth strategies, identify risks, and ensure Sabre’s portfolio adoption
- Orchestrate cross-functional engagement with Product, Solution Consulting, Delivery, and Support teams to deliver customer success
- Stay current on industry and market trends — including NDC, airline retailing, AI/automation, and operations optimization — to provide insights that strengthen customer relationships, guide account strategy, and position Sabre as a trusted partner
- Represent Sabre in executive business reviews, industry forums, and customer councils
- Travel up to 40–50% domestically to engage with airline executives and operational teams
Requirements:
- 10+ years of enterprise sales/account management experience, ideally in Airline IT, SaaS, or travel technology
- Strong track record of renewals, account growth, and quota achievement in strategic accounts
- Deep experience managing C-level airline relationships and influencing multi-stakeholder decisions
- Proven ability to balance long-term relationship building with short-term sales execution
- Expert in account planning, consultative sales, and commercial negotiations
- Strong executive presence, communication, and storytelling skills
- Self-driven, strategic thinker with ability to manage complex accounts independently
- Bachelor's degree required
- MBA strongly preferred