Technical Project Manager (Unit 42)

Palo Alto Networks is a leading cybersecurity company dedicated to protecting our digital way of life. The Technical Project Manager will support multiple projects concurrently, focusing on Unit 42’s Proactive Service engagements, Digital Forensics, and Incident Response engagements.

Responsibilities:

• Manage multiple projects effectively by defining schedules and goals based on Statements of Work (SOWs)
• Maintain and update status reports for external clients and customers
• Identify, communicate, and escalate project issues and risks to the project Engagement Lead
• Partner with project Engagement team members to accomplish project goals and objectives
• Support the delivery of quality solutions to clients and customers
• Develop and maintain a solid understanding of engagements supported by the PMO
• Collaborate with the project Engagement team for project staffing needs
• Develop strong partnerships with internal and external stakeholders for each project
• Partner with the Engagement Lead to ensure projects adhere to budget and time frame guidelines
• Manage customer expectations and navigate conflict resolution

Requirements:

• Bachelor's degree in MIS, Cybersecurity, Computer Science or related field, or equivalent work experience
• 3+ years of professional experience in Project Management, focusing in Cybersecurity, Digital Forensics, Incident Response, or other technical IT environments
• Ability to lead multiple small to medium-scale projects, create project plans, and ensure on-time task execution
• Ability to maintain confidentiality and diplomacy
• Effective verbal and written communication skills
• PMI Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) certification
• Ability to work autonomously, prioritize projects, and solve problems
• Strong proficiency with Google Suite, Asana, and Clarizen
• Previous direct client or customer consulting experience
• Flexibility to work nights, weekends, and holidays as needed