Project Manager

Diverse Lynx is seeking a Project Manager to lead cross-functional projects and ensure timely execution aligned with strategic goals. The role involves developing project plans, tracking deliverables, and facilitating communication with stakeholders while leveraging various project management tools.

Responsibilities:

• Lead cross-functional projects, ensuring timely execution and alignment with strategic goals
• Send weekly communication and updates via status reports and dashboards to all designated stakeholders
• Develop and maintain detailed project plans, define project scope, set milestones
• Track project deliverables, action items, monitor progress against objectives, and provide regular updates to stakeholders
• Execute and track deliverables, milestones, action items, technical dependencies, risks, and mitigation plans using tools like Monday.com
• Develop strong working relationships with cross-functional teams to understand and deliver on business goals and priorities
• Take lead as directed on engagements and follow up with senior program manager
• Capture lessons learned propose process improvements for future project success
• Facilitate project meetings and ensure adherence to quality standards
• Enforce governance models with internal stakeholders including required weekly reviews and monthly communications
• Prepare and present regular operational reports, and business reviews for leadership and stakeholders
• Coordinate agendas and lead meetings to ensure effective project management and collaboration
• Engage with technical support teams as needed for rapid and effective resolution of operational issues
• Build and maintain key customer and stakeholder relationships facilitating best-in-class customer experience
• Support and implement operational strategies to streamline business processes and improve efficiency
• Drive adoption of new processes, tools, and systems to enhance operational efficiency and scalability
• Leverage AI technology for automation to optimize workflows

Requirements:

• Extensive hands-on experience using key reporting and program management tools, including: Jira and Confluence for issue tracking, project documentation, and Agile workflow management
• Tableau for data visualization and operational reporting, Data Analysis, Presentations
• Trello and Monday.com for task management, project tracking, and collaboration
• Microsoft SharePoint, Word, Excel, and PowerPoint for document management
• Over 5-8 years of project management experience in software, networking, web, cloud, or mobility environments, demonstrating consistent on-time delivery of complex programs with proven expertise in business operations management with strong client-facing and cross-functional collaboration skills
• Deep understanding of software development lifecycles and Agile project management methodologies
• Bachelor's or higher degree in a related technical field (e.g., Computer Science, Electrical, Electronics Engineering) or equivalent hardware/software engineering experience
• Skilled at navigating rapid changes and ambiguity by applying critical thinking and adaptive problem-solving
• Excellent communication, presentation, interpersonal, and relationship-building abilities, enabling effective engagement with senior executives, technical teams, and non-technical stakeholders
• Proven track record of building and leading motivated, collaborative teams, including remote members
• Experienced in designing and implementing customer support models with stakeholder buy-in
• Ability to work effectively under tight deadlines while remaining flexible to evolving business and technical demands
• Comfortably operating in fast-paced, ambiguous environments with a strong capacity to adapt and independently develop solutions that drive positive customer outcomes