Application Support Analyst

Job Description :-

What You ll Do

• Provide hands-on, real-time support for front-end electronic trading applications used by the Equities desk.
• Troubleshoot complex issues across UI behavior, connectivity, routing, and messaging flows.
• Read, interpret, and debug scripts; assist with Python-based automation and support tooling.
• Perform Linux-based diagnostics, including system health checks, log analysis, and hardware/connectivity troubleshooting.
• Monitor application health, maintain monitoring frameworks, and adjust alerts as necessary.
• Actively own incidents from identification through resolution, escalating when appropriate.
• Partner directly with traders and front-office stakeholders, communicating clearly and calmly under pressure.
• Ensure the stability and continuity of trading operations throughout live market hours.

Required Skills & Experience (Must-Haves)

• Strong Python scripting experience (used for automation, parsing logs, or building support tools).
• Solid Linux background (system health checks, log analysis, command-line troubleshooting).
• Understanding of networking fundamentals (TCP/IP connectivity, routing, message flow).
• High-Pressure Tolerance: Proven ability to multitask, stay composed, and make sound decisions in fast-paced, real-time environments.
• Exceptional Communication: Flawless interpersonal skills with the confidence and professional presence to work directly with front-office users and senior stakeholders.

Preferred Skills & Experience (Nice-to-Haves)

• Experience supporting Equities, Electronic Trading, or Capital Markets environments.
• Familiarity with market structure, order routing, or FIX messaging.
• Prior experience supporting trading platforms or real-time, high-availability systems.