Title: Application Support Analyst

Location: New York, NY. (5 days onsite)

What You ll Do

Provide hands-on, real-time support for front-end electronic trading applications used by the Equities desk
Troubleshoot issues across UI behavior, connectivity, routing, and messaging flows
Read, interpret, and debug scripts; assist with Python-based automation and support tooling
Perform Linux-based diagnostics, including system health checks, log analysis, and hardware/connectivity troubleshooting
Monitor application health, maintain monitoring frameworks, and adjust alerts as necessary
Actively own incidents from identification through resolution, escalating when appropriate
Partner directly with traders and front-office stakeholders, communicating clearly under pressure
Ensure stability and continuity of trading operations throughout market hours

Required Skills & Experience

Must Have

Strong Python scripting experience
Solid Linux background (system checks, log analysis, troubleshooting)
Understanding of networking fundamentals (connectivity, routing, message flow)
Ability to multitask, stay composed, and make sound decisions in high-pressure situations
Exceptional communication and interpersonal skills, with confidence working directly with front-office users

Nice to Have

Experience supporting Equities, Electronic Trading, or Capital Markets environments
Familiarity with market structure, order routing, or FIX messaging
Prior experience supporting trading platforms or real-time, high-availability systems

Who Thrives in This Role

A sharp, professional presence who can interact at an executive and trader level
Someone proactive and naturally curious, able to diagnose issues quickly and effectively
A clear communicator who can bridge the gap between business and technology
Someone energized by being in the center of the action, solving problems in real time
An individual who can balance competing priorities without losing focus or attention to detail

Application Support Analyst_ W2

Key skills