BPO Program Manager Remote Location

Job Description:

>> Execution-focused BPO Analyst to manage and triage incoming requests

>> Partner with stakeholders to gather and document clear business requirements

>> Convert requirements into structured, high-quality inputs for prioritization and delivery across Tax and Global Accounting teams

Requirements:

>> Strong experience with intaketicketing tools (WorkfrontJiraServiceNow)

>> Backlog management and stakeholder coordination

>> Ability to translate ambiguous requests into actionable work items

>> Ensure data accuracy and process consistency in a fast-paced environment