Key skills
Product ManagementDigital ProductsBacklog ManagementRequirements GatheringWorkflow AutomationForms DigitizationStakeholder ManagementStrategy DefinitionLeadershipOKRsCommunication
About this role
Mindlance is a company focused on delivering best-in-class digital solutions. In this role, you will collaborate with stakeholders to gather requirements, manage product backlogs, and ensure the delivery of effective digital experiences for clients.
Responsibilities:
- Lead requirements gathering for new digital web form capabilities, translating business needs and BA analysis into defined form logic (data elements, validations, conditional flows, and exception handling)
- Ensure requirements reflect end-to-end client and operational journeys and align to digitization goals (reduce NIGO, simplify experience)
- Partner with UX and Technology to refine requirements into scalable, reusable solutions aligned to platform standards
- Collaborate with cross-functional teams (Product, UX, Technology, Operations, Client Experience) to define target user experiences and supporting requirements
- Analyze top-volume and high-impact paper forms to inform digitization opportunities and sequencing decisions
- Partner with stakeholders to inform prioritization based on volume, impact, complexity, and feasibility
- Translate business priorities and requirements into clear feature definitions and delivery sequencing
- Partner with UX, Technology, Operations, and Client Experience to define and deliver digital form solutions
- Drive alignment across teams to ensure shared understanding of scope, priorities, and timelines
- Support rollout of digital web form capabilities, including sequencing and readiness planning
- Identify dependencies, risks, and tradeoffs across workstreams and drive resolution
- Track and communicate progress, outcomes, and risks to leadership
- Ensure delivery aligns with OKRs, metrics, and overall program goals
Requirements:
- Experience as a Product Manager supporting digital or operational initiatives
- Experience as a Product Manager or Product Owner supporting digital products or platforms
- Strong ability to define strategy, manage backlogs, and drive execution
- Experience partnering across Product, Technology, UX, Operations, and Client Experience
- Strong communication skills with ability to influence and align stakeholders
- Proven ability to manage multiple priorities and deliver results
- Experience with forms digitization, workflow automation, or enterprise platforms
- Financial services experience a plus but not required