Senior Product Designer II

Jeppesen ForeFlight builds industry-leading aviation software used by pilots, aircraft operators, and major airlines worldwide. They are seeking a Senior Product Designer II to lead design for their next-generation agentic AI platform and adjacent operational products, focusing on intelligent workflows and human-AI collaboration.

Responsibilities:

• Lead end-to-end design for our agentic AI platform, and adjacent operational products, from early concepting through launch and iteration
• Design AI-native product experiences including agent orchestration, conversational interfaces, recommendation systems, and human-in-the-loop workflows
• Partner closely with product managers and engineers to define AI-powered user experiences that balance automation, control, and trust
• Translate complex operational workflows and data systems into clear, intuitive interfaces and decision-support tools
• Create high-quality design artifacts including workflows, wireframes, interaction models, prototypes, and system maps
• Shape interaction patterns for agentic systems, including task delegation, contextual surfacing, explainability, and confidence signaling
• Leverage research, operational data, and AI-assisted workflows to accelerate iteration and improve design quality
• Plan and conduct user research, usability testing, and workflow validation with pilots, dispatchers, and operational stakeholders
• Partner with engineering to ensure high-quality implementation and thoughtful AI behavior in production
• Contribute to and evolve our design systems and shared interaction patterns for AI-enabled products
• Mentor other designers and contribute to raising the bar for craft, systems thinking, and AI product design maturity across the team
• Influence product strategy and advocate for user-centered AI implementation in cross-functional planning and roadmap discussions

Requirements:

• 8+ years of experience designing and shipping digital products
• Strong fluency in English, both written and verbal
• A portfolio demonstrating end-to-end product design, systems thinking, and measurable business impact
• Experience designing AI-powered products, agentic systems, copilots, assistants, or intelligent workflow tools
• Strong understanding of human-AI interaction principles and emerging paradigms, including transparency, trust, feedback loops, and user control
• Experience designing complex workflow software in operational, enterprise, or regulated domains (aviation, healthcare, finance, logistics, etc.)
• Strong interaction design skills for data-rich and context-heavy environments
• Ability to operate independently and bring clarity to ambiguous problem spaces
• Excellent stakeholder communication and ability to influence senior partners across product and engineering
• Proficiency with modern design tools such as Figma
• Experience using AI tools and workflows to accelerate design exploration, synthesis, and prototyping
• Experience planning and conducting user research and translating findings into product decisions
• Strong systems thinking and ability to design across interconnected product ecosystems
• Interest in or experience in aviation
• Experience designing operational software for dispatch, logistics, or mission-critical workflows
• Experience with conversational UI, agentic workflows, or AI orchestration frameworks
• Experience with mapping, geospatial interfaces, or cartography-heavy products
• Experience designing data visualization and operational dashboards