Jeppesen ForeFlight builds industry-leading aviation software used by pilots, aircraft operators, and major airlines worldwide. They are seeking a Senior Product Designer II to lead design for their next-generation agentic AI platform and adjacent operational products, focusing on intelligent workflows and human-AI collaboration.
Responsibilities:
- Lead end-to-end design for our agentic AI platform, and adjacent operational products, from early concepting through launch and iteration
- Design AI-native product experiences including agent orchestration, conversational interfaces, recommendation systems, and human-in-the-loop workflows
- Partner closely with product managers and engineers to define AI-powered user experiences that balance automation, control, and trust
- Translate complex operational workflows and data systems into clear, intuitive interfaces and decision-support tools
- Create high-quality design artifacts including workflows, wireframes, interaction models, prototypes, and system maps
- Shape interaction patterns for agentic systems, including task delegation, contextual surfacing, explainability, and confidence signaling
- Leverage research, operational data, and AI-assisted workflows to accelerate iteration and improve design quality
- Plan and conduct user research, usability testing, and workflow validation with pilots, dispatchers, and operational stakeholders
- Partner with engineering to ensure high-quality implementation and thoughtful AI behavior in production
- Contribute to and evolve our design systems and shared interaction patterns for AI-enabled products
- Mentor other designers and contribute to raising the bar for craft, systems thinking, and AI product design maturity across the team
- Influence product strategy and advocate for user-centered AI implementation in cross-functional planning and roadmap discussions
Requirements:
- 8+ years of experience designing and shipping digital products
- Strong fluency in English, both written and verbal
- A portfolio demonstrating end-to-end product design, systems thinking, and measurable business impact
- Experience designing AI-powered products, agentic systems, copilots, assistants, or intelligent workflow tools
- Strong understanding of human-AI interaction principles and emerging paradigms, including transparency, trust, feedback loops, and user control
- Experience designing complex workflow software in operational, enterprise, or regulated domains (aviation, healthcare, finance, logistics, etc.)
- Strong interaction design skills for data-rich and context-heavy environments
- Ability to operate independently and bring clarity to ambiguous problem spaces
- Excellent stakeholder communication and ability to influence senior partners across product and engineering
- Proficiency with modern design tools such as Figma
- Experience using AI tools and workflows to accelerate design exploration, synthesis, and prototyping
- Experience planning and conducting user research and translating findings into product decisions
- Strong systems thinking and ability to design across interconnected product ecosystems
- Interest in or experience in aviation
- Experience designing operational software for dispatch, logistics, or mission-critical workflows
- Experience with conversational UI, agentic workflows, or AI orchestration frameworks
- Experience with mapping, geospatial interfaces, or cartography-heavy products
- Experience designing data visualization and operational dashboards