VA Client Engagement Director

Leidos is an industry and technology leader serving government and commercial customers. The VA Client Engagement Director is responsible for strengthening customer engagements and advancing solutions that address challenges faced by Veterans and the VA, while leading strategy for customer engagement and executing account plans.

Responsibilities:

• Develop and maintain unparalleled customer understanding with mid and senior level leaders across the customer space with a specific focus on VAMC and VISN leadership
• Act as a subject matter expert in the customer community with a demonstrated ability to discuss and explain differentiated capabilities across multiple Leidos programs, plans and positions on key areas related to customer’s enterprise-managed information technology programs
• Develop customer specific account strategy and goals
• Ensure a coherent, integrated Leidos message to the customer while promoting corporate capabilities and solutions to meet customer needs
• Provide input to proposal, pricing, and solution strategy based on customer familiarity
• Develop strategic partnerships with industry leaders, driving innovation and new business opportunities
• Coordinate meetings with customers to develop market insight on acquisition strategy, timing and contract vehicles
• Interact routinely with various levels of management, functional leads, other staff, and customers with a specific focus on VAMC and VISN leadership
• Provide an assessment of the customer’s direction, trends and strategic opportunities in the 3-5 year time horizon providing results to strategic captures and campaigns, and to internal leaders
• Complete strategic planning by providing insights as to the evolution of and changes in the customer missions, mission approaches, and funding profiles
• Contribute to Leidos-developed competitive Intelligence reports by providing insights, assessments and recommendations on customer, partner and competitor activities, intentions and trends
• Conduct customer assessments on contract/task performance and provide feedback to the line organizations
• Work with designated capture and campaign teams to shape customer opportunities