Aledade, Inc. is a public benefit corporation focused on empowering independent primary care. They are seeking a Senior IT Operations Engineer II to manage automation, health, and scalability of their Google Workspace and GCP environment, while also mentoring teams and ensuring compliance with security standards.
Responsibilities:
- Lead high-availability GWS and GCP landing zones and organizational hierarchies; spearhead critical initiatives including the seamless integration and orchestration of Okta-to-GWS identity provisioning, the implementation of BeyondCorp/Zero Trust access models, and the modernization of cloud-native collaboration environments
- Drive efficiency by replacing manual intervention with advanced API-driven scripting (Python, Google Apps Script, GAM) and Infrastructure as Code (Terraform) to build self-healing environments and automated GWS user lifecycle management
- Lead system health via advanced observability (Google Cloud Monitoring, Log Analytics, BigQuery); serve as the technical lead for RCAs and instrumenting GWS/GCP systems for SLA/SLO performance tracking
- Govern automated security monitoring via the GWS Security Center and GCP Security Command Center; ensure audit-readiness for SOX, SOC II, and NIST standards through rigorous enforcement of VPC Service Controls, Cloud DLP, and Google Vault retention policies
- Develop and validate Disaster Recovery (DR) and business continuity strategies across multi-region GCP deployments; provide technical mentorship and share expertise through peer training sessions on Google Cloud best practices and workspace optimization
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field
- 6+ years of experience in IT operations or similar roles, with demonstrated expertise in system administration and cloud management
- Strong problem-solving skills with a focus on root-cause resolution and user satisfaction
- Expertise in managing GWS and Google cloud infrastructure and services, including identity management OKTA, OMADA and security protocols
- Advanced proficiency in scripting (Python, Google Apps Script, GAM) and modern automation frameworks
- Experience with IT compliance frameworks (SOX, SOC II, NIST)
- Proven ability to lead complex projects and proactively identify infrastructure gaps