Associate Project Manager

Altera Digital Health is seeking an Associate Project Manager to support the planning, coordination, and delivery of client-facing implementation projects within their Professional Services team. This role involves assisting in managing projects throughout their lifecycle, ensuring alignment with client expectations, and contributing to a collaborative delivery environment.

Responsibilities:

• Assist in managing Professional Services projects through the full project lifecycle, with guidance from senior team members
• Help develop and maintain project plans, including scope, timelines, milestones, and resource needs
• Coordinate tasks and follow up with internal and external team members to support efficient project execution
• Track project progress, flag potential risks, and escalate issues to senior project managers as needed
• Serve as a supporting point of contact for clients alongside senior project managers
• Help prepare and participate in project kickoff meetings, status updates, and requirements discussions
• Assist in ensuring alignment between client expectations and project deliverables
• Support scope tracking and help document change requests under the direction of senior team members
• Collaborate with technical consultants, solution architects, and support teams to help drive successful project outcomes
• Assist with coordination between Sales, Account Management, and delivery teams during project transitions
• Contribute project observations and feedback to help improve internal processes and the client experience
• Help track and report on project status, including timelines, milestones, and resource allocation
• Assist in preparing project status updates and dashboards for internal stakeholders
• Maintain organized project documentation in accordance with Professional Services standards and templates
• Support quality reviews of project deliverables to help ensure they meet client requirements
• Participate in post-project reviews and contribute ideas for process improvements
• Actively seek opportunities to learn and grow in project management best practices and methodologies

Requirements:

• Bachelor's degree in Business, IT, Engineering, or a related field (or equivalent practical experience)
• Up to 1 year of experience in project coordination, project support, or a client-facing role
• Basic understanding of project management concepts (Waterfall, Agile, or hybrid approaches)
• Strong communication and interpersonal skills with a willingness to learn
• Good organizational skills and attention to detail
• Familiarity with common project management or collaboration tools (e.g., Smartsheet, Microsoft Project, or similar)
• CAPM certification or enrollment in a project management certification program (e.g., PMP, CSM)
• Exposure to Professional Services, Consulting, SaaS, or Technology environments
• Interest in process improvement and operational efficiency
• Familiarity with any of the following: Smartsheet, Confluence, ServiceNow, Power BI, or DevOps tools