Senior Product Designer

Mindlance is seeking a Senior Product Designer who is a highly skilled practitioner with a passion for designing user-centered products and experiences. The role involves facilitating product discovery, shaping design strategy, and guiding solutions from concept through delivery while working across cross-functional teams.

Responsibilities:

• Design Thinking. Apply design thinking within complex education ecosystems to deeply understand user needs, reframe complex problems, and drive the creation of intuitive, scalable, and human centered product solutions
• Research. Constantly conduct and synthesize generative, formative, and evaluative research, using methods such as user interviews, usability testing, and surveys
• Design with Users. Facilitate workshops and co-creation sessions to align teams and uncover opportunities
• Data into Insights. Turn user, behavioral, and operational data into actionable insights
• Prioritization. Influence prioritization and road mapping efforts by connecting user needs with business goals and mission
• User Advocacy. Champion human-centered and inclusive design principles
• Storytelling. Use strategic storytelling to communicate vision, value, and direction
• Product Design. Work closely with product and engineering teams to translate concepts into detailed, production-ready designs, creating artifacts such as user flows, sitemaps, wireframes, prototypes, and high-fidelity UI design
• Design Systems. Apply and contribute to design systems, ensuring visual and functional consistency
• Plain Language. Write and test content using plain language for clarity and accessibility
• Testing. Conduct usability tests and A/B tests to validate design decisions
• Accessibility. Perform accessibility audits to meet inclusive design standards
• Responsive Design. Design for responsive, mobile-first experiences, and mobile apps
• Artificial Intelligence. Experiment with generative AI tools to support ideation and prototyping
• Tools. Use tools like Figma (preferred), Miro, and Dovetail to design, document, and test work
• Collaborate. Rapidly iterate through daily partnership with product managers, engineers, researchers, leadership, and other stakeholders throughout the design and development process
• Ceremonies. Participate in standups, sprint planning, design reviews and QA cycles
• Specifications. Translate design decisions into clear specifications for implementation
• Presenting. Present ideas, research findings, and designs with confidence and clarity
• Design Operations. Contribute to organization-wide design efforts, including shared tools, systems, and templates

Requirements:

• A strong understanding of design systems, responsive design, and accessibility standards, including designing for web and native mobile platforms
• Comfortable discussing technical constraints and collaborating with engineers to ensure design feasibility (experience with front-end technologies is a plus)
• Experience applying generative and evaluative research methods, along with facilitation skills to lead workshops and co-creation sessions
• Information design, user flows, wireframes, prototypes, and high-fidelity UI design, with fluency in tools like Figma, Miro, and Dovetail
• A product design mindset and experience designing for complex, content-rich websites and applications, including strong skills in creating and communicating design artifacts, such as user flows, wireframes, prototypes, and high-fidelity UI designs
• Proficiency in design thinking and human-centered methodologies, with the ability to reframe challenges and translate insights into actionable design direction
• Strong skills in information design, user flows, wireframes, prototypes, and high-fidelity UI design, with fluency in tools like Figma (preferred), Miro, and Dovetail
• A commitment to inclusive, ethical, and user-centered design, with the ability to write and test content using plain language principles
• Excellent collaboration and communication skills, with a user advocacy mindset and the ability to work effectively across cross-functional teams
• Curiosity and adaptability—you're self-motivated, continuously learning, and excited by emerging tools and trends, including generative AI
• Self-managing, but also used to working within a team
• Highly adaptable to new information, situations, or challenges and can work independently
• Experience with front-end technologies is a plus
• Fluency in tools like Figma (preferred), Miro, and Dovetail