Mindlance is seeking a Senior Product Designer who is a highly skilled practitioner with a passion for designing user-centered products and experiences. The role involves facilitating product discovery, shaping design strategy, and guiding solutions from concept through delivery while working across cross-functional teams.
Responsibilities:
- Design Thinking. Apply design thinking within complex education ecosystems to deeply understand user needs, reframe complex problems, and drive the creation of intuitive, scalable, and human centered product solutions
- Research. Constantly conduct and synthesize generative, formative, and evaluative research, using methods such as user interviews, usability testing, and surveys
- Design with Users. Facilitate workshops and co-creation sessions to align teams and uncover opportunities
- Data into Insights. Turn user, behavioral, and operational data into actionable insights
- Prioritization. Influence prioritization and road mapping efforts by connecting user needs with business goals and mission
- User Advocacy. Champion human-centered and inclusive design principles
- Storytelling. Use strategic storytelling to communicate vision, value, and direction
- Product Design. Work closely with product and engineering teams to translate concepts into detailed, production-ready designs, creating artifacts such as user flows, sitemaps, wireframes, prototypes, and high-fidelity UI design
- Design Systems. Apply and contribute to design systems, ensuring visual and functional consistency
- Plain Language. Write and test content using plain language for clarity and accessibility
- Testing. Conduct usability tests and A/B tests to validate design decisions
- Accessibility. Perform accessibility audits to meet inclusive design standards
- Responsive Design. Design for responsive, mobile-first experiences, and mobile apps
- Artificial Intelligence. Experiment with generative AI tools to support ideation and prototyping
- Tools. Use tools like Figma (preferred), Miro, and Dovetail to design, document, and test work
- Collaborate. Rapidly iterate through daily partnership with product managers, engineers, researchers, leadership, and other stakeholders throughout the design and development process
- Ceremonies. Participate in standups, sprint planning, design reviews and QA cycles
- Specifications. Translate design decisions into clear specifications for implementation
- Presenting. Present ideas, research findings, and designs with confidence and clarity
- Design Operations. Contribute to organization-wide design efforts, including shared tools, systems, and templates
Requirements:
- A strong understanding of design systems, responsive design, and accessibility standards, including designing for web and native mobile platforms
- Comfortable discussing technical constraints and collaborating with engineers to ensure design feasibility (experience with front-end technologies is a plus)
- Experience applying generative and evaluative research methods, along with facilitation skills to lead workshops and co-creation sessions
- Information design, user flows, wireframes, prototypes, and high-fidelity UI design, with fluency in tools like Figma, Miro, and Dovetail
- A product design mindset and experience designing for complex, content-rich websites and applications, including strong skills in creating and communicating design artifacts, such as user flows, wireframes, prototypes, and high-fidelity UI designs
- Proficiency in design thinking and human-centered methodologies, with the ability to reframe challenges and translate insights into actionable design direction
- Strong skills in information design, user flows, wireframes, prototypes, and high-fidelity UI design, with fluency in tools like Figma (preferred), Miro, and Dovetail
- A commitment to inclusive, ethical, and user-centered design, with the ability to write and test content using plain language principles
- Excellent collaboration and communication skills, with a user advocacy mindset and the ability to work effectively across cross-functional teams
- Curiosity and adaptability—you're self-motivated, continuously learning, and excited by emerging tools and trends, including generative AI
- Self-managing, but also used to working within a team
- Highly adaptable to new information, situations, or challenges and can work independently
- Experience with front-end technologies is a plus
- Fluency in tools like Figma (preferred), Miro, and Dovetail