Senior Product Owner - Payment Integrity

Penguin Ai is revolutionizing healthcare with its innovative AI platform designed for payment integrity and claims workflows. They are seeking a Senior Product Owner to lead product development initiatives, translating complex operational processes into scalable software solutions while collaborating with cross-functional teams.

Responsibilities:

• Own product initiatives for payment integrity and claims operations: roadmap, prioritization, and cross‑functional delivery
• Translate complex operational workflows into intuitive UX, clear user stories, and robust feature specs
• Partner with engineering and AI/ML to design scalable connectors, APIs, ETL, and automation patterns for claims and payment systems
• Lead customer discovery, workflow analysis, and validation sessions with operational end users
• Define and shape AI‑enabled automation capabilities (copilots, decisioning, workflow orchestration) for claims and payment flows
• Drive integrations and implementation coordination with healthcare data and workflow systems (837/835, X12, HL7/FHIR familiarity helpful)
• Instrument operational KPIs and analytics to measure impact (time‑to‑resolve, leakage recovered, denial overturn rates)
• Build processes and docs for scalable product and operational execution as the company grows