Job Title: Operations Excellence Analyst
Duration: 3 Months
Location: Irving TX 75261

Description

The Operational Excellence Analyst is a data-driven problem solver responsible for owning production KPI reporting, Excel-based dashboards, and performance analysis to support operational stability and continuous improvement.
This role works closely with operations, quality, and customers to translate production data into clear insights, identify performance gaps, and help drive corrective actions and process improvements.
The ideal candidate has strong Excel expertise, experience working in a production environment, and a Quality & Continuous Improvement mindset.
This person not only reports metrics, but uses them to identify issues, fix broken processes, and build more robust, repeatable operations.
This role is not limited to reporting and is expected to actively support problem identification, issue analysis, and performance improvement using KPI data.

Core Focus Of The Role

KPI Reporting & Excel Dashboard Ownership

Own the end-to-end KPI reporting process, including data extraction, calculation logic, validation, visualization, and issue escalation.
Build, maintain, and enhance Excel-based KPI dashboards and standardized reporting templates used by operations and leadership.
Ensure Excel dashboards are accurate, scalable, repeatable, and resilient to changes in data structure or volume.
Apply advanced Excel skills (pivot tables, structured tables, complex formulas, dynamic charts, data validation) to support operational-grade reporting.
Document KPI definitions, calculation logic, assumptions, and reporting standards to ensure consistency and trust in the data.
Support the evolution of dashboards to improve clarity, usability, and decision-making effectiveness.

Performance Analysis & Insight Generation

Perform variance analysis on key production and process metrics to understand deviations from targets.
Monitor KPI trends and proactively identify abnormal conditions, emerging risks, and improvement opportunities.
Translate dashboard outputs into clear performance narratives, explaining what is happening, why it matters, and where attention is needed.
Summarize issues using data-backed problem statements, scope, impact, and contributing factors.

Problem Solving & Process Improvement

Apply working knowledge of production environments to understand process flow, handoffs, constraints, and failure points.
Identify broken, unstable, or inefficient processes through KPI trends, data analysis, and issue tracking.
Support and help drive corrective actions and continuous improvement efforts in partnership with operations and quality teams.
Contribute to building robust, repeatable, and measurable processes that improve performance and reduce variability.

Customer & Stakeholder Engagement

Fully accommodate customer business needs through accurate reporting, responsiveness, and clear communication.
Maintain positive customer and stakeholder relationships by translating operational data into understandable insights.
Communicate risks, opportunities, and performance trends effectively to operations and leadership.

Required Qualifications

Advanced proficiency in Microsoft Excel (pivot tables, complex formulas, structured tables, dynamic charts).
Experience owning or maintaining Excel-based KPI dashboards or recurring operational reports.
Experience working in a production or operations environment.
Strong understanding of KPIs, performance metrics, and variance analysis.
Demonstrated ability to analyze problems, summarize issues, and recommend actions using data.

Preferred Qualifications

Operations Excellence Analyst

Key skills