About this role
Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. As a Principal Business Development Lead, you will shape how customers think about fulfillment and shipping, leveraging data and industry insights to tailor Amazon’s solutions to their unique goals.
Responsibilities:
- Drive revenue, adoption, and market share for Amazon Shipping by leading insight-driven engagements that teach customers new ways to meet rising end-customer expectations and challenge the limitations of their current shipping strategy
- Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer-experience data to design tailored Amazon Shipping solutions that reframe how brands think about speed, reliability, and fulfillment
- Deliver perspective and influence decisions by introducing data-backed insights, clarifying the costs of the status quo, and guiding customers through complex decision cycles toward measurable business outcomes
- Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability
- Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long-term customer value and sustained business impact
- Think big and innovate, identifying emerging segments, new use cases, and differentiated delivery models that help customers win—and accelerate the growth of Amazon Shipping