About this role
Amazon Kuiper Commercial Services LLC is focused on delivering fast, reliable internet connectivity through its low Earth orbit satellite network. They are seeking a Social Media Marketing Manager to oversee the execution of Leo's social media program, create engaging content, and manage operational systems for a successful launch across various platforms.
Responsibilities:
- Produce weekly social content across X, LinkedIn, Facebook, Instagram, and YouTube — including static posts, carousels, short-form video (Reels, Shorts, Stories), threads, and infographics
- Script and produce short-form video; coordinate with design and agency for motion graphics and post-production
- Write copy that translates complex satellite technology into clear, engaging, human language
- Monitor trends daily and produce reactive content on same-day timelines
- Own the Sprinklr publishing workflow end-to-end — QA, formatting, tagging, link tracking, scheduling — with zero-error execution
- Manage Leo's 30-day rolling content calendar across all sources (in-house, agency, cross-functional)
- Serve as day-to-day operational contact with the agency partner on content handoffs and quality standards
- Pull weekly performance data and surface actionable insights on top- and bottom-performing content
- Support community engagement during high-volume launch moments; escalate per response protocol
- Maintain the content asset library and collaborate with Product Marketing, PR, and regional teams on content alignment