Epic Clinical Documentation (Clin Doc) Analyst
Raleigh, North Carolina, United States of America
Contract
3 weeks ago
Key skills
GoServiceNow
About this role
Epic Clinical Documentation (Clin Doc) Analyst:
Clin Doc Analyst to provides ongoing support, build, and maintenance of the Epic Electronic Health Record (EHR) system. Epic Clin Doc certification required; Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred.
The Clinical Documentation (Clin Doc) Analyst supports the Division of State Operated Healthcare Facilities in the ongoing support of the Epic Electronic Health Record (EHR) system.
Key Responsibilities:
- Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
- Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
- Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
- Assist with Epic training and at-the-elbow support for clinical documentation users.
- Troubleshoot issues reported through ServiceNow and provide timely resolutions or escalate appropriately.
- Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
- Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.
Epic Clin Doc certification
Required7 Years Epic implementation or operations support experience
Required7 Years Strong understanding of clinical documentation practices in healthcare settings
Required7 Years Ability to analyze workflow needs and translate them into Epic configuration.
Required7 Years Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred.
Highly desired3 Years Previous experience as an Epic Clinical Documentation Analyst or Builder in a healthcare environment.
Required7 Years