Product Owner, AI Agents and Platform

Jerry.ai is America’s first and only super app to radically simplify car ownership, redefining how people manage owning a car. The Product Owner will lead the development of the AI platform and customer experiences, working closely with engineers and partners to integrate advanced AI capabilities and drive improvements in customer satisfaction and automation rates.

Responsibilities:

• Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout
• Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy
• Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards
• Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation
• Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation