Hatch is an AI agent lead management platform that helps services businesses turn every customer interaction into revenue growth. The Senior Product Marketing Manager will thrive in a fast-paced environment, driving go-to-market planning and execution for new features while maintaining a deep understanding of market needs and customer insights.
Responsibilities:
- Drive GTM planning and execution for new Hatch feature launches in a highly competitive space
- Maintain a deep understanding of the competitive landscape, industry trends, and customer needs across key segments
- Assess market needs and conduct research to influence new product development, acting as the voice of the customer for product and engineering teams
- Develop differentiated narratives that drive net new customer acquisition and deepen product adoption
- Partner with Enablement, Sales, AMs, and Solution Engineers to ensure product adoption and revenue growth
- Share market insights that help teams develop deeper empathy for our customers
- Be a strategic partner for Growth, Event, and Customer Marketing leads, ensuring campaigns are grounded in strong positioning and tied to acquisition and growth goals
- Build and maintain persona-level messaging frameworks informed by research, customer evidence, and competitive dynamics
- Track and synthesize win/loss data, produce battle cards and sales talk tracks that keep the field sharp
- Treat AI as a multiplier in your day-to-day, constantly finding ways amplify your impact
- Evolve your scope as the team and business grow; this role is built to expand over time
Requirements:
- 5+ years of product marketing experience at a B2B company, with clear ownership of positioning, messaging, and GTM
- Strong competitive intelligence instincts - you can turn market signals into strategic narratives that move the sales needle and influence our product roadmap
- You have a working command of AI tools and know how to put them to use, actively building your skills and it shows in your results
- A builder's mindset: you create structure in ambiguous environments to influence cross functional partners and drive results
- Experience in SaaS and Home Improvement / Home Services industry a bonus