Business Analyst

Axis Technologies is seeking a Business Analyst to join their team, which collaborates with retailers and lenders to deliver innovative financing experiences. The role involves gathering software requirements, creating workflows, and interfacing with users and technical staff to ensure successful project deliverables.

Responsibilities:

• Perform basic software requirements gathering and analysis related to customer requirements
• Assist in creating and documenting workflows related to customer journeys
• Interface between users, technical staff, and project management to drive completion of key project deliverables
• Analyze problems and issues, determine impact, and help develop business solutions to remedy the identified issues
• Perform software QA, UAT, & integration testing as needed
• Prepare and distribute clean and precise slide decks for compliance reviews
• Learn basic configuration changes and how to apply these changes in specific instances
• Conduct personalized software training for customers to facilitate seamless integration/onboarding
• Ability to quantify and prioritize activities. Having the ability to adapt to changing priorities and perform duties with minimal supervision is critical to success in this role
• Evaluate business processes to uncover areas for improvement, developing, and implementing solutions

Requirements:

• Project management experience
• Basic understanding of Jira and the Agile methodology
• Interested in technology/software and willing to learn (5 years or less experience)
• Excellent analytical and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with attention to detail
• Able to exercise independent judgment and take action on it
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment