Chenega Corporation is a leading organization in supporting large-scale government operations through advanced technology. The Business Analyst & Technical Writer role focuses on enhancing technology modernization and operational improvement by creating clear documentation and requirements artifacts, while collaborating with business stakeholders and technical teams.
Responsibilities:
- Independently support business analysis and technical writing activities for technology modernization and operational improvement initiatives
- Gather, analyze, and document business, functional, and technical requirements through stakeholder engagement and independent analysis
- Develop and maintain clear, concise, and accurate documentation, including requirements documents, SOPs, user guides, process flows, governance artifacts, executive briefings, and presentations
- Translate complex technical and business information into audience-appropriate materials for executive, business, and technical stakeholders
- Analyze business processes and workflows to identify gaps, risks, and opportunities for process improvement and modernization
- Coordinate with project teams, technical staff, and leadership to support project delivery, governance activities, and organizational communications
- Manage multiple assignments independently, demonstrate initiative, and maintain strong attention to detail while producing high-quality deliverables in fast-paced environments
Requirements:
- Bachelor's degree in Business Administration, Information Technology, Communications, Public Administration, or a related field. An equivalent combination of education and experience may be considered
- 5+ years of experience in business analysis, technical writing, IT project support, or related disciplines
- Demonstrated experience eliciting and documenting business and functional requirements for technology initiatives
- Public Trust required
- Must be a U.S. Citizen
- Strong experience developing executive, business, operational, and technical documentation
- Experience supporting cross-functional IT projects in Agile, hybrid, or traditional project environments
- Strong written and verbal communication skills, including the ability to tailor messaging to executive, business, and technical audiences
- Strong analytical, organizational, and problem-solving skills
- Ability to manage multiple priorities and work independently with minimal supervision
- Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, Visio, and collaboration tools such as SharePoint, Teams, Jira, or Confluence