Sales Development Manager

Punch! is a fully remote company looking for a Sales Development Manager to lead their team of Sales Development Representatives. The role involves building strong client relationships and driving high-quality sales opportunities while coaching and mentoring team members.

Responsibilities:

• Lead and manage a team of SDRs to deliver quality pipeline for clients
• Coach and mentor team members with regular feedback, call reviews, and goal-setting
• Monitor team performance, professional development, and day-to-day conduct
• Be a visible, positive presence that keeps the team motivated and focused
• Oversee multiple client accounts, adapting strategy as client needs evolve
• Serve as a trusted point of contact for clients, keeping them informed on pipeline progress and campaign performance
• Maintain high standards of data management across multiple CRM platforms
• Proactively identify upsell and cross-sell opportunities within existing client relationships

Requirements:

• Hands-on experience in sales, sales development, outbound calling, or lead generation is required
• At least 2 years managing a sales team, with a track record of hitting targets
• Confident communicating under pressure, whether on a call, on video, or in writing
• Skilled at active listening to quickly assess prospect needs and qualification criteria
• Strong pipeline discipline, you know what a quality opportunity looks like and how to build one
• Experience managing multiple client accounts simultaneously
• Excellent organization and time management across multiple projects
• A natural coach who gets genuine satisfaction from developing junior talent
• Ambitious and growth-oriented, with an eye on what comes next
• HubSpot CRM experience is a plus