Key skills
Hardware Product ManagementIntegrated Hardware/Software DevicesProduct RequirementsUser ResearchValidation TestingQuality ProcessesReliability ProcessesData AnalysisProduct SpecificationCommunicationPresentation SkillsSales
About this role
Axon is on a mission to protect life through innovative technology in public safety. As a Hardware Product Manager, you will define and deliver next-generation smart devices that integrate hardware, firmware, and connectivity, collaborating across teams to ensure successful product outcomes.
Responsibilities:
- Partner with customers and internal teams to understand market needs and prioritize solutions that improve outcomes
- Work closely with Hardware and Software Engineering, Operations, Quality, Marketing, Sales, and Customer Support to define and deliver product improvements and new hardware products
- Translate customer insights and technical requirements into clear product specifications and guidance for engineering
- Collaborate with engineering and program management to balance scope, functionality, performance, cost, and time-to-market
- Gather and analyze quantitative and qualitative data from product performance, market research, and end users
- Make data-driven product decisions while using sound intuition when data is limited
- Problem-solve within real constraints and challenge assumptions where constraints may not truly exist
- Define and track key performance metrics for your product, and drive continuous improvement
- Contribute to product quality and reliability improvements, reducing return rates and enhancing customer satisfaction
- Operate with autonomy while reducing ambiguity for your team and peers
Requirements:
- 5+ years of experience as a Product Manager working on hardware and integrated hardware/software devices
- Proven track record of delivering successful products that achieve business and customer outcomes
- Experience working with product requirements, design, user research, and validation testing
- Familiarity with quality, validation, and reliability processes for hardware products
- Creative problem-solving skills, with the ability to simplify complex user interactions
- Excellent written, verbal, and presentation skills; able to adapt communication for technical and non-technical audiences
- Strong organizational skills with the ability to manage incoming requests while delivering on roadmap commitments
- Proactive, self-directed, and comfortable working through ambiguity in fast-paced environments
- Willingness to travel domestically and internationally as needed (up to ~15%)