Principal Product Manager, Hardware

Axon is on a mission to Protect Life, focusing on critical safety and justice issues through innovative hardware products. The Principal Product Manager will lead the strategy and execution for hardware solutions, ensuring successful development, launch, and scaling while collaborating with cross-functional teams.

Responsibilities:

• Define and evolve the product vision, strategy, and roadmap from concept through launch, adoption, and iteration
• Gather insights from customers, partners, and industry trends to inform product decisions and drive differentiation
• Partner with engineering, design, manufacturing, supply chain, and operations to deliver robust, scalable hardware solutions
• Ensure products meet high standards of performance, reliability, and usability, including firmware, connectivity, and ecosystem integration
• Validate product concepts, refine requirements, and ensure solutions align with user needs and business objectives
• Collaborate with suppliers, integrators, and third parties to deliver end-to-end product solutions
• Establish KPIs around adoption, product quality, cost, and customer satisfaction, and use data to guide prioritization
• Collaborate with sales, marketing, and customer success teams to launch products, build adoption strategies, and ensure long-term success

Requirements:

• 10+ years of product management experience, with a focus on complex hardware or hardware/software products
• Bachelor's degree in engineering, computer science, or related field (or equivalent practical experience)
• Proven success in building, launching, and scaling hardware solutions in enterprise or consumer markets
• Comfortable engaging with engineers on architecture, manufacturing trade-offs, and system-level decisions
• From concept development to manufacturing, logistics, and field support
• Exceptional empathy and ability to translate customer pain points into product strategy
• Skilled at aligning stakeholders across levels, from executives to technical teams
• Demonstrated ability to drive adoption strategies and product growth
• Willingness to travel (up to ~20%) for customer engagement, vendor visits, and cross-functional collaboration